CapTech reviews

3.8

64% would recommend to a friend

(467 total reviews)
avatar

Andy Sofish

62% approve of CEO

47% positive business outlook

CapTech has an employee rating of 3.8 out of 5 stars, based on 467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CapTech employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

467 reviews
1.0
Aug 5, 2020

Room for improvement

Recommend
CEO approval
Business Outlook

Pros

Great happy hours, sexy office space.

Cons

The Space The space is SEXY - corporate high rise, big windows, beer on tap, fancy coffee machines, modern decor.. an absolute wow factor for interviews, happy hours, socializing, and even hosting external events to showcase how trendy and cool the office is, but not built for functionality for those coming to the office to work. With far too few seats, you can often find people sitting in chairs in the lobby and at lunch tables trying to take calls in overly packed common spaces. Who wants to lead a client call next to someone eating a tuna sandwich and 2 college hires talking about their weekend pool parties? Even for the group of practitioners lucky enough to land a desk (new hires are pretty low in the pecking order so don’t expect to have a seat anytime soon), the “open concept” makes it impossible to focus, much less take a client call. If CapTechers are encouraged to be present (in non-COVID times), at least make sure there is somewhere reasonable to accommodate proper working conditions. With not having a desk or opting to work from home, it is easy to fall through the cracks come review time when leadership doesn’t recognize you. Salary/Benefits The salary is very competitive for those starting their careers, but once you are in the door the upward trajectory for career growth and salary increase hardly keeps up with inflation rates. The same small handful of employees seem to get promoted again and again while the rest of the office holds on to visions of promotion grandeur teased every few months during coaching checkins. Unless you are lucky enough to become a pet of someone who carries substantial influence, look for promotions to be based on popularity rather than hard work and rigor. Be prepared to work your laurels off, with little to no recognition of your efforts. After several years of going through the process, I still question the formula they use for promotion, despite leadership providing “transparency” in the process that is really only a happy path for a few shining examples. Leadership Leaders in the office often use the title and position of power to gossip about those outside of the protected inner circle. A male director once encouraged me to flirt with a male client to further his agenda to win more work, and asked for updates several times after to see if I had made any progress. It was an extremely uncomfortable work situation, but I did not feel comfortable escalating to the HR department as many other confidential matters from coworkers had later been shared in office gossip and I feared for any backlash to come from my vulnerable experience. Even my exit interview quickly turned into a gossip session, with no notes documented from my seemingly very relevant concerns and experiences. Although CapTech has a handful of great “leaders,” very few are actually recognized and put into positions to lead with the completely obtuse promotion process. The annual “playbook” is full of hopes, promises and of course core value buzz words, but is never actually applied in any matter that would benefit how the office is managed. I will always appreciate CapTech for the growth opportunities I was afforded and friendships made during my tenure. Most of the group that made the culture so special have since left, with even more departing/furloughed/laid off during COVID. With some serious changes, starting from the top down, CapTech could once again be a place where folks feel valued and supported.

avatar
CapTech Response
5y
Thank you for your review. I’m so sorry to learn about your experiences, and they are indeed troubling. I’m also saddened to read that you weren’t comfortable working with your HR leadership. Please reach out to me directly at kapostolides@captechconsulting.com. We are looking into the feedback out of Charlotte and share your hope of a new normal on the other side of the pandemic. –Katy Apostolides, HR Director
4.0
Aug 3, 2020

Overall good place to work

Recommend
CEO approval
Business Outlook

Pros

Good work life balance, benefits, and compensation. Interesting variety of work and opportunity to learn. People are mostly great and easy to reach out to. Upper management was clear and honest during COVID crisis.

Cons

Staffing process can be murky, so you don’t always know what kind of work you’ll be doing on a project. Some projects aren’t great (staff aug) but the company won’t end them because it’s good money. As a consulting company they’re also interested in your utilization (% of your hours that are billed to a client) and you can’t reach the target goal (90%) with 40 hour work weeks if you’re on the bench for any decent period of time or use all of your PTO. This affects your bonus.

avatar
CapTech Response
5y
Thank you for your review and feedback. I’m happy to hear you’re enjoying being a CapTecher! I agree the staffing process can be tricky and we will always have some staff aug work needed by our clients. That said, we do want to balance your roles and time in a role. So, please be sure to work with your Coach and Account Manager to ensure you don’t stay in one role beyond what you have agreed upon in your career path. Also, a point of clarification on the utilization, the 90% can be achieved with 41 hours a week, including PTO, which is less than most consulting firms. While bench time is built into our business model, and there if you need it, we strive to keep our consultants staffed. Our generous bonuses are calculated using several factors, utilization being one of those. Understandably, bench time was tricky this year with COVID, which will be considered in our modified performance programs. I hope this helps alleviate any concerns. Please feel free to reach out to me if you have any questions. –Katy Apostolides, HR Director
5.0
Jul 30, 2020

Culture Focused, Entrepreneurial Spirit

Recommend
CEO approval
Business Outlook

Pros

CapTech is truly a great company to work for. I have really enjoyed my time here and can see myself continuing to grow and plan to stay here for years to come. I am consistently being challenged, learning new skills, and interacting with exceptionally talented leaders and consultants across all of our practice areas. Additional Pros - Management Cares - Learning Opportunities / Paid Certifications - 401K Match - PTO Policy - Flexibility / Schedule Management - Management of Adversity during COVID-19 - Parental Policies, Parental Support Groups

Cons

CapTech is a rapidly growing company that allows for an entrepreneurial approach to identifying, proposing, and solving problems. With that being said, many decisions / actions are all governed by a smaller core group of leaders and processes are not always well defined. This can lead to unclear expectation. For clarity, Leadership is highly aware of this and are taking steps to improve based upon this feedback. With any Consulting organization, balancing internal responsibilities alongside Client responsibilities can be challenging. For clarity, CapTech understands this and remains flexible.

avatar
CapTech Response
5y
Thank you for your review. We are grateful for your confidence and happy to hear you enjoy being a CapTecher. We always put our CapTechers first and will continue to listen and remain focused on strengthening the areas where we need to improve. We appreciate your feedback and all that you do. –Katy Apostolides, HR Director
Viewing 280 - 282 of 467 Reviews

Glassdoor has 492 CapTech reviews submitted anonymously by CapTech employees. Read employee reviews and ratings on Glassdoor to decide if CapTech is right for you.