Capco reviews

3.8

75% would recommend to a friend

(3,430 total reviews)
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Anne-Marie Rowland

81% approve of CEO

65% positive business outlook

Capco has an employee rating of 3.8 out of 5 stars, based on 3,430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capco employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Dec 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Good healthcare benefits and salary; on par with other firms Nice NY office (can't speak to other locations but from what I hear they're VERY different; read: smaller) Open door policy and some interesting and fun people to work with. Partners generally approachable and trying to do the best for employees

Cons

Projects / projects / projects: Literally no projects at this company that require in-depth analysis or critical thinking. Most work happens on a handful of mega-large accounts that resemble nothing more than various levels of staff-augmentation for middle and back office jobs. No matter how much lipstick you're trying to slap on this, it's NOT consulting and never will be, regardless how you're trying to spin this. If you're (like me) thinking you will join a strategy & technology consulting company with traditional projects, please think twice!! You're in for a rude awakening and will likely be working on a large scale project for many many months / years. Lack of any back office processes / tools / staff: No knowledge management system, you're literally starting from scratch when getting on a new project. If you don't know who to ask, you're on your own. Lots of duplicate work and no efficiency No central processes and completely overwhelmed HR staff: people are simply trying not to drown in work but this is not the same as actively supporting the needs of the front-office consultants. No training to speak of once you're in the door (amazing for consulting firm!!). You're hired for the skills you have, not for your potential or what you could become. Lack of quality people: Growth trajectory of 30% YOY and lack of quality projects / reputation in the market place means HR and recruiting will say anything to get you in the door (see yours truly) and is not discerning when it comes to quality of new hires. You have a pulse, you're almost in. Work happy hours routinely (almost without fail) descend into unprofessional drunken revelry with employees getting out of hand, sick from all the drinking or displaying other unprofessional behavior... I leave the rest to your imagination

1.0
Sep 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Like other reviewers, having difficulty meeting the 20 word minimum here. The free snacks downstairs are nice, I guess.

Cons

Every negative review is absolutely true. No choice. No direction. Bad pay. Slap-in-the-face bonuses. Endless pleas to refer unsuspecting friends and family. Inept managers kicked out of other firms. “Innovation” that can be purchased at any print-shop. Horrible to start a career, or continue one. A black hole on any resume, for sure. I've been here for two and a half years and it is absolutely obvious that managers DO NOT CARE about your career or your well-being. A project “opportunity” (read: back-office IT paper pushing) became available two hours from your home? Be there at 7:30 AM sharp tomorrow, no reimbursements; you're local, remember? You're stuck on the bench after your PM couldn't hoodwink the client any longer? Better cancel that vacation you have planned with your family in December – you're using vacation time starting today! Having a baby? Capco doesn't really do maternity leave (two weeks max), so be sure to use all your PTO first! All of the above are real examples that colleagues suffered through, by the way. Get out if you can. Do not take a position here under any circumstances. I would never recommend this body shop in consultancy's clothing to anyone. Just yesterday they announced we're all officially FiS employees anyhow. Pathetic. P.S. Don't trust any of their new tools, like the “anonymous” Upward Feedback tool. It isn't anonymous, and they're using it to weed out anyone who has a negative view of the company (like most do). Honesty is HEAVILY frowned upon at Capco.

1.0
Aug 3, 2014

25% Attrition

Recommend
CEO approval
Business Outlook

Pros

Partners allow you to have 1/600th of the money you earn for them.

Cons

A clever person will have already filtered through all the sponsored reviews and know what this "consulting firm" is all about. All I have to add to that is this: Capco North America currently has a turnover rate of about 1/4th the workforce per annum. There are telemarketing and food service jobs with better numbers than that. Top managers and partners are continually wondering in private why the attrition rate is so high, and why talented young people don't want to work for Capco longterm. The answers should be pretty obvious, but I'll give you a hint: - Horrible fire/hire culture - No direction - No choice - Endless politicking - Paltry bonuses and laughable raises

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Capco Response
11y
We have seen incredible growth at the firm this year. Capco has hired close to 500 people so far in North America alone. While some level of attrition is expected at all firms, we are happy to report that our attrition is well below industry norms and is under 15%. Our employees’ growth and development is of paramount importance to us. We have very robust Learning and Development program offerings, and invest significantly in these programs to encourage the professional development of our people and facilitate their continued growth.
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