Management seem to think if they proclaim it enough it will make it true
Hierarchical - Being "allowed" to talk to people above your rank does not make it a flat structure
Professional Development – “self-driven career progression” is available in practically any white-collar organisation.
Knowledge base - after you ask enough people, you might get access to a mystery teams folder –there may be some poor quality decks/ excels created for promotion points and forgotten
Live training is often hosted by people, collecting promotion points by showing up
Performance and promotion process – worked for me because I gamed it – but it's broken and detrimental to
- long term thinking needed to fix operational problems
- true meritocracy, I work with some stellar people who are wasted and
stagnating
- any meaningful dialogue across ranks and the foundation of Capco’s top- down structure
So many people leave that attrition has got to part of the plan, they say its comparable to market but never provide any numbers
To pre-empt the cut and paste Capco response here
“speak to your coach/PM” – has never done what I do and has no idea what my job is, one of which I've spoken to twice
“speak to HR” ;who, internally answer approximately 30% of the time, because they’re overwhelmed
My rating and compensation are dictated by a closed-door process with my manager/coach and their peers so I'm not really going to be honest with them. In other organisations, even with no 360, there's a team or peers so you at least have allies of a sort
Just hope your Coach /PM are credible, articulate, have capacity to prepare and in are the right mood for the 2 minutes they get to make a case for you
“Sorry you feel that way but actually our performance management framework is fantastic” – or similar
That response speaks for itself – ironic given their own material states “feedback is a gift” -only if its top down otherwise its ingratitude for everything we do and give you