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We are very disappointed to read your comments. It is very unusual for a current employee to feel this way. Aside from the response below we would encourage you to reach out to our Global HR Director, Richard Gartside, to discuss your concerns . People should be able to work in a pleasant and supportive environment and we are confident that we can address many of your concerns, and provide the support you may need to build a successful career at Capco.
In response to your feedback, many people join Capco because we are different (in terms of opportunity, culture and the diversity of our people). Much of the feedback on this forum is about how refreshing people find working at Capco compared to many of the larger consulting firms. We hire from many different backgrounds and industries – and while some people do join from the larger firms, we also recruit from banking, smaller consulting firms and industry more broadly.
Progression to more senior levels can happen very quickly based on sustained high-performance. However, all employees have a review every six months to assess performance, development priorities and readiness for promotion. Roundtables are used to ensure each individual receives a fair assessment from a range of stakeholders and sessions are managed carefully to remove the possibility of unfair bias.
The firm has undergone a lot of change since Capco became an independent company last year but the leadership remain focused on a strategy to grow quickly in the FS market, especially in new capability areas like Digital, and to share our success with our Partners and people in terms of reward and opportunity for progression. We remain focused on the financial services, and our employees are deployed on a range of innovative and challenging projects at a range of market leaders in the sector, as well as a large number of exciting new entrants who are disrupting the market.
We have to dispute your comments on high turnover, our attrition rates at all levels are improving and are no higher than at any other firm in our sector. We use a variety of channels to seek feedback from our employees, including this forum, surveys and our new ‘Shape Capco’ focus groups to improve our workplace and enhance the employee experience.
We regularly benchmark our compensation and benefits to ensure that they remain market-leading and this is the highest scoring of the generally positive feedback area Capco receives on this forum.
