Does Capital Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Blue Cross employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Capital Blue Cross. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Capital Blue Cross?

53% of Capital Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Blue Cross 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Capital Blue Cross?

Customer Service Representative (11) , Director (5) , Business Analyst (4) , Intern (4) , Intern - Hourly (4) , Account Executive (3) , Analyst (3) , Data Scientist (3) , Member Service Representative (3) , Supervisor (3) , Claims Examiner (2) , Consultant (2) , Data Analyst (2) , Desktop Support Specialist (2) , MSP Specialist (2)

What are the pros of working at Capital Blue Cross according to real employee reviews?

"The people are great and the company has been around for 80 years" ((in 18 reviews)); "Good benefits" ((in 13 reviews)); "Great work life balance with good leadership" ((in 7 reviews)); "Sr. team approachable and open for suggestions." ((in 6 reviews)); "Experienced employees, loyal to company" ((in 6 reviews))

What are the cons of working at Capital Blue Cross according to real employee reviews?

"Low pay and sometimes boring" ((in 13 reviews)); "The management was horrible." ((in 8 reviews)); "Too many managers" ((in 4 reviews)); "Salary is decent but not exceptional." ((in 4 reviews)); "There were recent layoffs and the culture is still digesting that." ((in 4 reviews))

What are employees saying about Capital Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Blue Cross layoffs and their outlook for job security at Capital Blue Cross in 2026.

What are the top reviewed Capital Blue Cross locations?

Harrisburg , Allentown , Camp Hill , Duncannon , Lemoyne , Mechanicsburg , Marietta , Pittsburgh , Reading , Wyomissing , Swoyersville

Capital Blue Cross reviews

3.3

53% would recommend to a friend

(169 total reviews)

Todd Shamash

60% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (169 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital Blue Cross has an employee rating of 3.3 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

169 reviews

3.0

Oct 13, 2024

Management

Msp specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible hours Nice direct management HSA contribution from company

Cons

Bad pay -been working for 5 years and only make 18$ an hour Upper management doesn't hire help often

3.0

Aug 21, 2024

Not bad not great

Um clinician

Recommend

CEO approval

Business Outlook

Pros

Remote work/ work mostly independently

Cons

Work Weekends and holidays, health insurance is terrible (ironic) management is terrible, no team work

3.0

Jul 25, 2024

medical

Population health engagement specialist

Recommend

CEO approval

Business Outlook

Pros

Nice Company to work for overall, Team leads are very nice to work with and also the staff are amazing, you get bonuses once a year which is really nice, and all of this is based on your performance, also PTO is great.

Cons

with all the work we do we should be compensated better, the pay needs to be evaluated, also for those that work at home they should pay the expense for the electric that we use to do the work, I find that the things they use to provide us as employees have been taking away, they use to pay for employees, the electric used from our homes, that perk has been taken away, and the insurance goes up every year but the pay stays the same, there is no cost of living raises which should really be considered especially the way the economy is today.

Viewing 28 - 30 of 169 Reviews

Jobs at Capital Blue Cross

Manager Pharmacy Account Support

Manager, Data Engineering