Capital Blue Cross reviews

3.3

53% would recommend to a friend

(169 total reviews)

Todd Shamash

60% approve of CEO

53% positive business outlook

Capital Blue Cross has an employee rating of 3.3 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

169 reviews
1.0
Jul 18, 2024

Call center

Recommend
CEO approval
Business Outlook

Pros

A lot of great and knowledgeable coworkers to help

Cons

Calls are non stop and it gets extremely overwhelming

2.0
Jul 3, 2024
Recommend
CEO approval
Business Outlook

Pros

The flexibility, benefits, and independence for data scientists are all great. There is also a core group of highly motivated and collaborative technical professionals who strive to make positive changes and maintain a priority on intellectual development. This group truly is the engine driving the successes at Capital, and working with them has been incredibly rewarding.

Cons

The political narrative is the single greatest barrier to being data driven. It seems like everyone is afraid to communicate results and outcomes that conflict with a leader's wishes or preconceived beliefs. Rather, results that contradict expectations are either ignored or "recalculated" by someone on the business side using elementary math. Little to no effort is spent on understanding the capabilities of seasoned data scientists and the ways in which their methodological and statistical applications can provide actionable insights to operations. There are a few exceptions to this, but I'm trying to represent the most likely experience. There is great potential for Capital to become an organization that prioritizes data-driven decision making and best practices, but the constant focus of leaders seeking spotlight and praise stifles this very achievable outcome.

3.0
Jun 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice to Work from home

Cons

Senior Management some times clueless to challenges

Viewing 31 - 33 of 169 Reviews

Glassdoor has 192 Capital Blue Cross reviews submitted anonymously by Capital Blue Cross employees. Read employee reviews and ratings on Glassdoor to decide if Capital Blue Cross is right for you.