Does Capital Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Blue Cross employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Capital Blue Cross. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Capital Blue Cross?

53% of Capital Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Blue Cross 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Capital Blue Cross?

Customer Service Representative (11) , Director (5) , Business Analyst (4) , Intern (4) , Intern - Hourly (4) , Account Executive (3) , Analyst (3) , Data Scientist (3) , Member Service Representative (3) , Supervisor (3) , Claims Examiner (2) , Consultant (2) , Data Analyst (2) , Desktop Support Specialist (2) , MSP Specialist (2)

What are the pros of working at Capital Blue Cross according to real employee reviews?

"Good people that you work with for the most part." ((in 19 reviews)); "Good benefits" ((in 11 reviews)); "Sr. team approachable and open for suggestions." ((in 6 reviews)); "Experienced employees, loyal to company" ((in 6 reviews)); "Great work life balance with good leadership" ((in 6 reviews))

What are the cons of working at Capital Blue Cross according to real employee reviews?

"The management was horrible." ((in 8 reviews)); "Too many managers" ((in 4 reviews)); "Antiquated staff awaiting retirement with limited drive to learn." ((in 3 reviews)); "There were recent layoffs and the culture is still digesting that." ((in 3 reviews)); "limited opportunities for advancement" ((in 3 reviews))

What are employees saying about Capital Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Blue Cross layoffs and their outlook for job security at Capital Blue Cross in 2026.

What are the top reviewed Capital Blue Cross locations?

Harrisburg , Allentown , Camp Hill , Duncannon , Lemoyne , Mechanicsburg , Marietta , Pittsburgh , Reading , Wyomissing , Swoyersville

Skip to content Skip to footer

Notifications

Capital Blue Cross

Capital Blue Cross reviews

3.3

53% would recommend to a friend

(169 total reviews)

Todd Shamash

60% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital Blue Cross has an employee rating of 3.3 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

169 reviews

5.0

Dec 14, 2023

Designer

Training

Recommend

CEO approval

Business Outlook

Pros

Love it. People, culture, location, flexible family work life balance. Technology and employeee value. This company works for its members. Leadership is awesome. Management too.

Cons

You have to be flexible and understanding ot works with a heavily regulated industry amd hence the quality expectations and production needs to be too notch and member focused at all times. Not a con but rather food for thought for those wanting to know.

5.0

Dec 5, 2023

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

pay, culture, wfh, benefits and pto

Cons

hard to get to know new people since wfh

4.0

Sep 19, 2023

Pretty good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Overall nice people to work with

Cons

Processes and systems were dated

Viewing 43 - 45 of 169 Reviews

Jobs at Capital Blue Cross

Manager Pharmacy Account Support

Provider Contract Manager

Capital Blue Cross reviews FAQs

Reviews Capital Blue Cross reviews

Capital Blue Cross

Capital Blue Cross reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Designer

Great company

Pretty good

Jobs at Capital Blue Cross

Capital Blue Cross reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Capital Blue Cross

Capital Blue Cross reviews FAQs