This is one of the most toxic work places I have ever witnessed. There is NO such thing as diversity and it is a culture where most people are put into positions that they are no way qualified to do!! This company supports and encourages employees being insubordinate and unable to perform the job they are in. Most of the managers and director have no clue on how to manage or the processes they are over. Every process created in this company is convoluted and makes your job harder!!! The culture and people are by far the worst. Don’t believe that spill about them being the Best place to work in 5-6 years, THEY ARE NOT!!!! Retaliation is very much alive and acceptable in this organization and you can’t talk to HR because they cannot be trusted….good ole boy syndrome. There is one HR Business partner that is very unethical and has the reputation of not being trustworthy!! If you are someone who don’t care about your performance and seeks to be difficult to work with, and lazy, then you would fit right in!! If you are a competent individual and want to work your butt off and be stressed EVERY day, then be a fool and work for this organization!! Capital Blue Cross is a disgrace to the Blue Cross/Blue Shield Foundation and their doors should be closed forever!!!