Does Capital Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Blue Cross employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Capital Blue Cross. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Capital Blue Cross?

53% of Capital Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Blue Cross 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Capital Blue Cross?

Customer Service Representative (11) , Director (5) , Business Analyst (4) , Intern (4) , Intern - Hourly (4) , Account Executive (3) , Analyst (3) , Data Scientist (3) , Member Service Representative (3) , Supervisor (3) , Claims Examiner (2) , Consultant (2) , Data Analyst (2) , Desktop Support Specialist (2) , MSP Specialist (2)

What are the pros of working at Capital Blue Cross according to real employee reviews?

"The people are great and the company has been around for 80 years" ((in 17 reviews)); "Good benefits" ((in 15 reviews)); "Sr. team approachable and open for suggestions." ((in 7 reviews)); "Great work life balance with good leadership" ((in 7 reviews)); "Experienced employees, loyal to company" ((in 6 reviews))

What are the cons of working at Capital Blue Cross according to real employee reviews?

"Low pay and sometimes boring" ((in 13 reviews)); "The management was horrible." ((in 8 reviews)); "Too many managers" ((in 4 reviews)); "Antiquated staff awaiting retirement with limited drive to learn." ((in 3 reviews)); "limited opportunities for advancement" ((in 3 reviews))

What are employees saying about Capital Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Blue Cross layoffs and their outlook for job security at Capital Blue Cross in 2026.

What are the top reviewed Capital Blue Cross locations?

Harrisburg , Allentown , Camp Hill , Duncannon , Lemoyne , Mechanicsburg , Marietta , Pittsburgh , Reading , Wyomissing , Swoyersville

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Capital Blue Cross

Capital Blue Cross reviews

3.3

53% would recommend to a friend

(169 total reviews)

Todd Shamash

60% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (169 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital Blue Cross has an employee rating of 3.3 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

169 reviews

5.0

Oct 30, 2021

-

Graphic designer

Recommend

CEO approval

Business Outlook

Pros

Strong and professional team. That was god time.

Cons

No benefits for temporary employment.

5.0

Sep 23, 2021

Great Work Experience

Data governance analyst

Recommend

CEO approval

Business Outlook

Pros

My time at Capital has been great, thanks to a very cooperative team. Most co-workers I speak with have generally positive dispositions.

Cons

Upper level management can be slow to make decisions at times.

1.0

Sep 22, 2021

Dysfunctional

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Standard business benefits nothing exceptional.

Cons

No clear vision or direction senior leaders. Dysfunctional and toxic work environment. No clear communication from management.

Viewing 82 - 84 of 169 Reviews

Jobs at Capital Blue Cross

Technical Assistant Accounts Payable

Health Plan Workday Financial Systems Analyst

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Capital Blue Cross reviews

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Reviews by job title

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Great Work Experience

Dysfunctional

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