Does Capital Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Blue Cross employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Capital Blue Cross. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Capital Blue Cross?

53% of Capital Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Blue Cross 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Capital Blue Cross?

Customer Service Representative (11) , Director (5) , Business Analyst (4) , Intern (4) , Intern - Hourly (4) , Account Executive (3) , Analyst (3) , Data Scientist (3) , Member Service Representative (3) , Supervisor (3) , Claims Examiner (2) , Consultant (2) , Data Analyst (2) , Desktop Support Specialist (2) , MSP Specialist (2)

What are the pros of working at Capital Blue Cross according to real employee reviews?

"The people are great and the company has been around for 80 years" ((in 17 reviews)); "Good benefits" ((in 15 reviews)); "Sr. team approachable and open for suggestions." ((in 7 reviews)); "Great work life balance with good leadership" ((in 7 reviews)); "Experienced employees, loyal to company" ((in 6 reviews))

What are the cons of working at Capital Blue Cross according to real employee reviews?

"Low pay and sometimes boring" ((in 13 reviews)); "The management was horrible." ((in 8 reviews)); "Too many managers" ((in 4 reviews)); "Antiquated staff awaiting retirement with limited drive to learn." ((in 3 reviews)); "limited opportunities for advancement" ((in 3 reviews))

What are employees saying about Capital Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Blue Cross layoffs and their outlook for job security at Capital Blue Cross in 2026.

What are the top reviewed Capital Blue Cross locations?

Harrisburg , Allentown , Camp Hill , Duncannon , Lemoyne , Mechanicsburg , Marietta , Pittsburgh , Reading , Wyomissing , Swoyersville

Capital Blue Cross reviews

3.3

53% would recommend to a friend

(169 total reviews)

Todd Shamash

60% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital Blue Cross has an employee rating of 3.3 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

169 reviews

2.0

Feb 4, 2022

Good Intentions, poor results, terrible healthcare

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

The fantastic company cafeteria, bravo!

Cons

No promotions outside in small teams. High volume meetings that are filled with bickering and pointless hypotheticals. Also, you'd expect a healthcare company to offer decent healthcare, but not if you're under 30, single and need routine visits. Huge ($1650) deductible, didn't cover mental health screening, medication, or doctors visits. Plus they take about $150 out of your paycheck bi-semi weekly, which their way of saying "every week"! "Contractors also make more money then full time employees", I heard the HR employee who gave me the offer of full time employee say this 2 months after I joined full time. He said it outloud by mistake in the elevator lobby.

4.0

Jan 31, 2022

Great place to start career

Data scientist

Recommend

CEO approval

Business Outlook

Pros

Great place to start career

Cons

Out of date technology and processes

4.0

Jan 24, 2022

Good place to work with great professionals.

Vice president sales & marketing

Recommend

CEO approval

Business Outlook

Pros

Employees are dedicated and easy to work with from top down.

Cons

Challenged due to other Blues plans in the same market with more resources and broader product offerings.

Viewing 79 - 81 of 169 Reviews

Jobs at Capital Blue Cross

Technical Assistant Accounts Payable

Health Plan Workday Financial Systems Analyst