Capital Group reviews

4.0

73% would recommend to a friend

(2,299 total reviews)
avatar

Mike Gitlin

80% approve of CEO

71% positive business outlook

Capital Group has an employee rating of 4.0 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Feb 8, 2021
Recommend
CEO approval
Business Outlook

Pros

I had heard about CG's great culture years before I joined. Now that I've been here a year, I find that what makes it a great culture include a focus on associates, learning and development, focus on values, and thoughtful decisions for the long term. I really appreciate the attention to continuous improvement and efforts around doing things the right way.

Cons

The culture and environment here is not for everybody. If someone were accustomed to a "command-and-control" environment, they may be frustrated here. More seems to be accomplished through relationship and influence.

avatar
Capital Group Response
5y
It's great to hear that CG's communication over the past year has helped your transition - we've really been focused on providing timely updates and checking in with associates regularly. Thank you for highlighting some of the pros and cons from your perspective.
2.0
Oct 4, 2019

Culture of cronyism

Recommend
CEO approval
Business Outlook

Pros

Fancy sounding titles. If you want to call yourself a data scientist, come to NAD at Capital.

Cons

Department is staffed with friends of the boss who have no qualifications and can only carry on if they outsource their job to offshore resources. Data scientist don't know any actual data science, and worse don't care to learn. The few associates who have actual skills get taken advantage of and literally get worked until they pass out. Just last month, one associate passed out, dropped in the hall and had to be taken by an ambulance because they were being overworked.

2.0
Sep 26, 2019
Recommend
CEO approval
Business Outlook

Pros

- Most asociates are smart, kind, and very committed in their work - Great office environment and community - Company core values; especially the charitable support the company provides - Excellent compensation and benefits - The company overall is very ethical and really makes an effort to ensure associates can come to work and feel supported, safe, and empowered - You can really have a great work/life balance

Cons

- Senior IT leadership is no doubt filled with smart and capable people but most seem interested in their own career aspirations and make decisions based on what benefits them and their span of control rather than what benefits the company's shareholders - Org change after org change which is costing the company tons of waste ($) and disruption yet nobody can explain one key measurable benefit of these changes - Very few "leaders" among the bunch of IT Senior Managers, Directors, and SVPs; seems like more like a bunch of project managers looking through budgets and allocating internal and contract resources rather than people who are inspiring and motivating their teams to deliver value quickly - Some IT SVPs think it's their job just to ask bubble-bursting questions to prove their value and their intelligence; aren't leaders supposed to build people up and help educate? - Where's the vision? Everyone seems to be able to point to a project plan or roadmap but hardly anyone can explain in a compelling way why what we're doing is important, exciting, and benefits our shareholders - The company will let low-performers stick around for a very long time before letting them go; this reduces the productivity of everyone around who has to work with the person - Everything is slow; decisions, projects, promotions, even people responding to e-mails. I get that we're managing people's money but at the end of the day, this is a business. I just do not see how CG is going to be able to compete with other nimble organizations over the next 10+ years unless something changes soon.

Viewing 28 - 30 of 2,299 Reviews

Glassdoor has 2,607 Capital Group reviews submitted anonymously by Capital Group employees. Read employee reviews and ratings on Glassdoor to decide if Capital Group is right for you.