Is Capital Group a good company to work for?

Capital Group has an overall rating of 4.0 out of 5, based on over 2,607 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 73% of employees would recommend working at Capital Group to a friend and 71% have a positive outlook for the business. The best reviews about Capital Group have been left by employees working as Vice President , Investment Operations Associate and Research Associate .

Does Capital Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Group employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Capital Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Capital Group?

73% of Capital Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Group 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Capital Group?

Client Service Representative (98) , Analyst (54) , Manager (50) , Associate (49) , Customer Service Representative (49) , Administrative Assistant (41) , Senior Manager (39) , Solutions Engineer (28) , Senior Associate (22) , Internal Wholesaler (21) , Research Associate (21) , Business Analyst (20) , Senior Client Service Representative (20) , Summer Associate (19) , IT Manager (18)

What are the pros of working at Capital Group according to real employee reviews?

"Great benefits and a work environment that makes it fun to come in every day." ((in 468 reviews)); "great people and sense of community" ((in 254 reviews)); "Great culture and work ethic with amazing associates who collaborate and support each other and the company's mission." ((in 240 reviews)); "Good work/life balance (i.e. for the most part even in IT you will usually average a typical 8" ((in 143 reviews)); "Pay is good and that’s about it." ((in 134 reviews))

What are the cons of working at Capital Group according to real employee reviews?

"Since most of the new managers have not gone through a full life" ((in 94 reviews)); "Middle management passively follows senior leadership's decisions without fully understanding the spirit and strategic goals of such decisions." ((in 30 reviews)); "Senior management is detached from line issues." ((in 28 reviews)); "Despite all the "we're a family" vibes, the layoff was cold and silent." ((in 27 reviews)); "Long hours at times and potentially extensive travel" ((in 27 reviews))

What are employees saying about Capital Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Group layoffs and their outlook for job security at Capital Group in 2026.

What are the top reviewed Capital Group locations?

Irvine , Los Angeles , San Antonio , Norfolk , Carmel , Indianapolis , New York , Scottsdale , San Francisco , Phoenix , Brea , Seattle , Atlanta , Chicago , Virginia Beach , Orange , Chesapeake , Hampton , Fishers , Newport Beach , Miami , West Los Angeles , Bloomington , Orange , Kansas City , Saint Louis , Bronx , Mesa , Oklahoma City , Irvine

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Capital Group

Capital Group reviews

4.0

73% would recommend to a friend

(2,299 total reviews)

Mike Gitlin

80% approve of CEO

71% positive business outlook

Ratings by category

4.4

Compensation and benefits

4.1

Work/Life balance

4.0

Culture & values

4.0

Diversity & inclusion

3.5

Senior management

3.5

Career opportunities

Capital Group has an employee rating of 4.0 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jan 4, 2023

CG has lost its way

Engineer

Recommend

CEO approval

Business Outlook

Pros

They generally do a great job of hiring non-management. People genuinely care about their work.

Cons

1. No fully remote option. When associates were forced to return to the office, droves of associates quit. 2. Penny pinching. Be expected to do the work of multiple people and not get recognized (or compensated) for it. They will do ANYTHING to avoid having to add to the headcount. 3. Layoffs…again. If you work in NACG, you’re most likely going to be laid off at some point. 4. Diversity and inclusion…not enough. Nowhere near a reasonable amount of POC in leadership positions. 5. If you’re an extrovert and make yourself marketable, you’ll succeed regardless of skills/accomplishments. If not, you’ll be passed over for everything and anything.

1.0

May 29, 2018

Cronyism gets you ahead

Compliance specialist

Recommend

CEO approval

Business Outlook

Pros

Great retirement plan and good benefits

Cons

Sycophants get promoted quickly while people that focus on work get left behind. Promotions are not merit-based.

1.0

Aug 17, 2024

Toxic

Senior employee relations business partner

Recommend

CEO approval

Business Outlook

Pros

Capital Group is full with people who are working earnestly to serve from the heart. The compensation is excellent, and the coffee is good.

Cons

No amount of money or coffee can justify leadership allowing talented, committed, hard-working people - some who have given their entire careers to CG - to be treated in the callous way I experienced and witnessed. Our Employee Relations team tried earnestly and unsuccessfully for over a year to surface the impact of our toxic leadership, even directly to the CHRO. Overall, there are some people (who typically fit a certain profile) who can get away with anything and others that can get away with nothing.

Capital Group Response

We pride ourselves on fostering an inclusive, supportive culture where everyone’s voice is heard. We’d appreciate hearing more details if you’re willing to reach out anonymously (to reassure you of objectivity, the Open Line is supported by individuals outside of the employee relations team). You can reach the team directly at (800) 421-4982 / openline@capgroup.com.

Viewing 25 - 27 of 2,299 Reviews

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Jobs at Capital Group

Gerente de Ventas,operaciones, administracion

Jefe Contable Aministrativo Fiscal

Gerente Comercial Financiera

Supervisor de Calidad