Capital Group reviews

4.0

73% would recommend to a friend

(2,299 total reviews)
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Mike Gitlin

80% approve of CEO

71% positive business outlook

Capital Group has an employee rating of 4.0 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Dec 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits are great (15-30 days vacation based on tenure, 15% of salary automatically allocated to retirement savings account, 2:1 nonprofit match), beautiful office space, fun community events and that's about it. Great place for mediocre white men, BCG/JP Morgan transplants and women who keep to nonthreatening roles like administrative, HR and charitable giving.

Cons

Slow to action, old technology, high-school-level immaturity among leadership, blatant nepotism, deep-rooted misogyny, little to no growth opportunities, DEI efforts are comical, gaslighting is their love language, culture/values have completely rotted away, well-below market salaries, active effort to be "more like goldman sachs" in that you'll have no work-life balance and an unnecessary level of stress with each task as if the fate of the human race depends on it

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Capital Group Response
3y
We appreciate your dedicated service and contributions to Capital Group over the past eight years. It is very disappointing to hear your perspective here, as we are very committed to creating a diverse and inclusive work environment. Additionally, respect for individuals is one of Capital Group's core values, and we believe that all associates play an important role in maintaining a respectful work environment. Our intent is always that all of our associates feel valued and have an equal opportunity to contribute and advance. We take these types of assertions very seriously and would appreciate hearing more specific details if you’re willing to reach out to our anonymous HR Open Line at (800) 421-4982 / openline@capgroup.com.
1.0
Sep 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Excellent compensation and benefits. A few good people that want to do really good work.

Cons

Slow moving and tedious meeting-driven environment. Constant negativity. Associates talk of wanting to be a tech company and move more quickly, but they just don’t know how to get out of their own way. This place needs a serious shake up with leadership if they hope to be relevant in the coming years. Culture is not what it seems. It has become a toxic place filled with a subversive negativity. HR talks of core values, but fails to uphold them. If you bring an issue to the attention of HR they will try to avoid taking action. People seemed fake. Instead of helping people grow they’ll look for ways to bring you down and prevent any kind of change you bring to the organization. They typically, over hire for roles and limit your span of control into a tiny box. It’s sad that people end up staying for the pay and continue to dread each day of life in the office. Too many meetings and council approvals combined with micromanaging senior leaders slow progress to a crawl. No wonder, change is pretty much non-existent. Decisions take months or even years and opportunity is lost. They don’t realize how much money and time is being wasted which is your investment money being wasted by the way. In this case, talk is not cheap. Talk of the importance of culture is constant, but they don’t know how to nurture it. In most cases, leaders only care about themselves and not the people they lead. Additionally, there is no evidence that active management is actually better than passive and yet they continue to take your money and waste it in their extremely non-productive work environment. So much talk and so little action. Risk avoidance is built into the corporate culture so no one is willing to take a risk on even small changes. Everything, and I mean everything, needs to be reviewed by a committee before a decision is made. The good folks get frustrated and leave and the bad ones stay and act busy just building powerpoint presentations for the next committee meeting. I had high hopes for Capital Group. On paper it looks so good, but the reality did not align with the promise. The longer I stayed the more I became frustrated and depressed. Do not join this organization if you have a strong moral compass, value your time, want to grow professionally or want to make a difference at the place you work.

1.0
Jul 14, 2018

Global Finance Department

Recommend
CEO approval
Business Outlook

Pros

- Stable company - Generous pension plan - Nice Irvine campus

Cons

- Toxic, vindictive, punitive environment rewarding sycophants and backstabbers - Insecure senior managers lead by fear and intimidation - Neutered middle managers micromanage to appear relevant

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