Capital Group reviews

4.0

73% would recommend to a friend

(2,299 total reviews)
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Mike Gitlin

80% approve of CEO

71% positive business outlook

Capital Group has an employee rating of 4.0 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Mar 13, 2018

Sinking Ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Master Retirement Plan = 15% of your compensation annually -2 bonuses per year -Interviews are easy, all situational type questions

Cons

-Master Retirement Plan = Can only invest in American Funds -A sinking ship. No longer producing products the public wants. The new strategy is having VPs come up with the new direction = their current solution: Just copy the same under performing, expensive active funds in new vehicle forms: SMAs, LUX, SAs. If no one wants your flavored soda, why keep offering it in different bottles? The evidence is in the pudding. BlackRock and Vanguard have had AUM triple in last ten years, while Capital Group has remained relatively flat from $1.2T to $1.6T, much of it due to the overall rise in equities during this bull market -Products are too large, as they add more and more investment managers and keep slicing the pie into slivers. How can having 30+ managers (several are never disclosed btw) beat the market? -They will often show you results on how they beat the market from the 1930's or 1970's. Unfortunately info was not readily available back then to the public, therefore, as they visited companies it became easier to beat the market since they were the holders of the data.Today info is more widely accessible and cheaper. Info is disclosed in an instant and we all have the data now, its not proprietary to Capital. My case in point, as the emerging of the info age: Compare their funds or institutional products to the S&P 500 and the results are atrocious (1992-2018 Growth Fund of America-A 367.22% vs 559.27% in SPY) -Lovelaces own 51% of the company. The rest gets divided among the employees in high positions. Many of these employees in high positions have stayed for years because the dividend payouts are lucrative, many times earning much more than their annual salary. The problem though is old ideas and no innovative products or ideas -Millennials are asking for cheaper products, with more relevance to their lifestyles such as ETFs and value products with easier access to open accts. Unfortunately, you have to go through a broker or jump through hoops and pay higher fees or commissions to get their funds and no ETFs or value funds offered (exception WMIF). They are working on an active ETF fund but have had problems getting approvals from the SEC, kind of late in the game though and a losing proposition since they will attempt to just replicate one of their under performing mutual funds or institutional products -If you're in operations, good luck. Your job will be automated soon -If you're innovative and full of ideas, go somewhere else. They look to hire from the best colleges and bright people, however, their talent is put to waste since they do not want innovative ideas. Promotions are based on who is the best operationally and an order taker, not progressive and innovative

2.0
Mar 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Excellent compensation and benefits Nice offices Smart colleagues

Cons

Very little room for growth. I was literally told by my senior manager that if I want to move up I need to move out since they are not interested in promoting from within. Blatant abuse of the H1B visa program. Clearly looking to reduce headcount through attrition and layoffs in order to replace experienced associates with offshore contractors and/or H1B visa recipients. Approaching 70-80% of IT workforce, at least. Despite loss of key associates workload and deadlines continually becoming more aggressive. Upper management talks about valuing associates, providing growth opportunities, 50/50 ratio of associates/contractors... They talk the talk but clearly don't walk the walk. Vast majority of middle to upper management positions in the past 10 years have been filled by outsiders. Many of them come from Accenture. This has completely transformed the culture of IT and not in a good way. They may have reduced costs but at the expense of the company culture and skilled American workers. These cons are not specific to IT. Business units are also feeling the pain of being squeezed.

1.0
May 17, 2016

Contracting here is a scam

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work-life balance is the only benefit to working here. Employee's work an 8 hour day, no more. Contractors will occasionally pull OT just to get the hours, but it isn't necessary to do your job. The only reason to accept a position here is if you have kids and are looking for a flexible paycheck - but you may have to give up your integrity to stick it out for long-term.

Cons

I really wanted to like this job, I was recruited by a 3rd party firm and told that it was a temp to potential hire contract position that would last up to 18 months with 3-6 month contract extension periods. I was also told that contractors were almost always hired on FT. I was quoted an hourly rate and given the annual equivalent rate (which seems astronomical compared to what I had been making) and was told I was able to get benefits (health, dental, etc) through the 3rd party firm. What I found was that after my initial contract period, my contract extensions became shorter and shorter with no explanation as to why (even after I had inquired as to the truncation of my contracts). Towards the end, I was living from 45 day contract to 45 day contract. I found that only a small percentage of contractors ever made the transition to FT and if one did, it was only because they went through an excruciating interview process to prove that they were qualified for a job they had already been doing for the previous 18 months. I found that the hourly rate I was quoted was up to $25 dollars an hour less than contractors doing the same work as I was. When I inquired about the discrepancy in wages I was told that Capital would not renegotiate. The benefits I was offered would have cost me over $400 a month for minimum coverage. The job I thought would get me in a better financial position ended up putting me in a cycle of barely being able to pay my monthly bills. But this doesn't even cover the toxic, unregulated and unprofessional environment that I worked in. Contractors are treated as the lowest of the low by FT employees even though they are some of the most qualified and largest amount of work force in the company. FT employees do not communicate pertinent information that will be presented in closed door meetings that you will not be invited to (because you are "contigent" and not deemed necessary) and they will make errors consistently, but somehow those errors will become you, the contractor's, fault. There is limited training, no consistency and the process is constantly changing. You will always be wrong. You will also not be invited to any company sponsored event, no matter the size. Be it a birthday cake in the office next door or a "team" happy hour in your bosses office. You will always be left out and not considered a member of the team. You are and always will be an outsider that is not good enough to be part of the "club". You will have to get used to being expendable, because there is always another person eager for the "good paycheck" and "flexible work environment".

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