Capital Group reviews

3.9

73% would recommend to a friend

(2,299 total reviews)
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Mike Gitlin

79% approve of CEO

71% positive business outlook

Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Oct 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Paid time off and I need to enter at least 5 words for this review, so that is it, the time off- no other cons

Cons

There are so many that I don't know where to begin. Management: they don't listen to their employees. Managers in my department didn't know how to do the job day to day and so they would promote people who could fool them into thinking they knew what they were doing. The also are never at their desk, either behind a closed door, in the cafe, or working remotely that the rest of us don't have the ability to do. Promotions: this is always a moving target as to why you won't get promoted. Certain managers will advocate for their associates and get promoted and they have been there less time, have less knowledge and do half of what someone with a less title does. Its not uniform, it hasn't been, this has been brought up through the MANY years I worked in the retirement department, but they don't care and never fix it. They just wait for people to calm down instead of addressing the inequalities in the review and promotion process. In Office hybrid requirement: was told so we can "collaborate" yet, within 1 week of having to go back into office, everyone was talked to about how their work isn't being completed in the service standard times they had recently lowered. So, they pulled operations people who have been processing work AT HOME within the service standard time with no issues at all, pull them into office to "collaborate" and then quickly slap their hand for collaborating and pretty much requested to "keep your head down at work and produce while in office". Also, Capital Group is no longer a "great place to work". It used to be, but now its VERY corporate, upper management does not care about work life balance, any suggestions you may have to make the company better for its worker bees, or any insight that isn't what they envision, which is a sweat factory (no joke, we had a senior manager come to our office, pull us into a big meeting to tell us this is no longer going to be a 'country club' but a sweat factory to get his bottom line good enough to get a huge bonus.

3.0
Aug 17, 2023
Recommend
CEO approval
Business Outlook

Pros

The company will offer different opportunities, advised that this is your safe space to say how you feel, to give you the impression you will be properly trained and given all sorts of perks coming to the company

Cons

ITS MOSTLY A LIE. The training is no more than them pushing you through to finish the material regardless if you understand it or not. If you ask too many question , you're looked at like you're the problem. If you disagree with the stance of the company and voice that, its not directly said its held against you but it is.... they take a note of everything being said. Be careful when joining the company . Keep your head low and remember these people are not your friends.

1.0
Jun 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits and nice campus

Cons

It is a challenge having to work on an administrative team where there is favoritism, unrealistic expectations, and no clear structure. There is too much micromanaging by the Senior Managers. We are required to be in the office 3 days a week even though employees are coming to work with Covid. There are many unhappy employees who pretend to be happy. The Irvine office is a toxic environment.

Viewing 73 - 75 of 2,299 Reviews

Glassdoor has 2,607 Capital Group reviews submitted anonymously by Capital Group employees. Read employee reviews and ratings on Glassdoor to decide if Capital Group is right for you.