Is Capital Group a good company to work for?

Capital Group has an overall rating of 3.9 out of 5, based on over 2,607 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 73% of employees would recommend working at Capital Group to a friend and 71% have a positive outlook for the business. The best reviews about Capital Group have been left by employees working as Vice President , Investment Operations Associate and Research Associate .

Does Capital Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Group employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Capital Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Capital Group?

73% of Capital Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Group 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Capital Group?

Client Service Representative (98) , Analyst (54) , Manager (50) , Associate (49) , Customer Service Representative (49) , Administrative Assistant (41) , Senior Manager (39) , Solutions Engineer (28) , Senior Associate (22) , Internal Wholesaler (21) , Research Associate (21) , Business Analyst (20) , Senior Client Service Representative (20) , Summer Associate (19) , IT Manager (18)

What are the pros of working at Capital Group according to real employee reviews?

"Great benefits and a work environment that makes it fun to come in every day." ((in 482 reviews)); "great people and sense of community" ((in 249 reviews)); "Great culture and work ethic with amazing associates who collaborate and support each other and the company's mission." ((in 223 reviews)); "Good work/life balance (i.e. for the most part even in IT you will usually average a typical 8" ((in 147 reviews)); "Pay is good and that’s about it." ((in 142 reviews))

What are the cons of working at Capital Group according to real employee reviews?

"Since most of the new managers have not gone through a full life" ((in 92 reviews)); "Middle management passively follows senior leadership's decisions without fully understanding the spirit and strategic goals of such decisions." ((in 30 reviews)); "Senior management is detached from line issues." ((in 29 reviews)); "Despite all the "we're a family" vibes, the layoff was cold and silent." ((in 28 reviews)); "Limited opportunities to learn new systems and methods." ((in 27 reviews))

What are employees saying about Capital Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Group layoffs and their outlook for job security at Capital Group in 2026.

What are the top reviewed Capital Group locations?

Irvine , Los Angeles , San Antonio , Norfolk , Carmel , Indianapolis , New York , Scottsdale , San Francisco , Phoenix , Brea , Seattle , Atlanta , Chicago , Virginia Beach , Orange , Chesapeake , Hampton , Fishers , Newport Beach , Miami , West Los Angeles , Bloomington , Orange , Kansas City , Saint Louis , Bronx , Mesa , Oklahoma City , Irvine

Capital Group reviews

3.9

73% would recommend to a friend

(2,299 total reviews)

Mike Gitlin

79% approve of CEO

71% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital Group has an employee rating of 3.9 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Apr 1, 2023

Using cash to cover up terrible practices

Manager

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits mostly. That's it.

Cons

Racism, Sexism, Ageism, Entitlement, Retaliation, Performative "Diversity" show

Capital Group Response

3y

We appreciate your many years of service to Capital Group, and are very concerned to hear your perspective in this review. We are deeply committed to equal opportunity employment and to fostering an inclusive, supportive culture in every area of our organization. We’d appreciate hearing more specific details if you are willing to reach out to your Human Resources Business Partner for a confidential conversation and/or to our anonymous HR Open Line at (800) 421-4982 / openline@capgroup.com. Our intent is that our associates feel supported and heard in all instances and we hope that you will reach out to discuss this feedback in more detail.

1.0

Jan 27, 2019

Don't Work in Information Delivery Group

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Compensation, benefits, and business groups are good.

Cons

Hostile work environment. VP & Director don't know what they doing and blame associates when projects goes south

Capital Group Response

7y

Thank you for feedback. If you'd like to discuss further, please contact me directly (DNFI@capgroup.com) so I can better understand and address the concerns you have raised. If you’d prefer, you can also call the anonymous Open Line at (800) 421-4982.

1.0

Sep 24, 2018

Poor Management Policy

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Great pay and benefits. Vacation is ample.

Cons

There is no accountability when it comes to manager breaking policy. Human resources will always side with management when they do something unethical, like share your personal medical information with other employees. Also, growth has been restricted lately and layoffs are rampant.

Capital Group Response

7y

Thanks for taking the time to provide a review. We take associate concerns seriously and would like the opportunity to understand your experience. If you’d be comfortable telling us more, please call our anonymous Open Line at (800) 421-4982.

Viewing 76 - 78 of 2,299 Reviews

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HR Associate Relations Consultant

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Capital Group

Capital Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Using cash to cover up terrible practices

Don't Work in Information Delivery Group

Poor Management Policy

Top companies for "Compensation and Benefits" near you

Jobs at Capital Group