4.0
May 8, 2026
Recommend
CEO approval
Business Outlook
Pros
Loving and supportive environment. Lots of opportunities for learning. Many groups to join to feel engaged and involved.Bonuses are a great plus. Floor is always open to express feedback for opportunities for growth and change.
Cons
Too much AT (mandatory overtime). Up-Training and opportunities for broadening skill sets aren’t as plentiful as initially implied. Phones-only roles can be frustrating, as mixed signals care given regarding what tasks we can complete vs. what needs transfer/eacalation. Transitions with changes aren’t smooth and don’t leave enough time/ room for adjustment. Trainings in between calls aren’t ideal for all learning types.