Capital Group reviews

4.0

73% would recommend to a friend

(2,299 total reviews)
avatar

Mike Gitlin

80% approve of CEO

71% positive business outlook

Capital Group has an employee rating of 4.0 out of 5 stars, based on 2,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
4.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Loving and supportive environment. Lots of opportunities for learning. Many groups to join to feel engaged and involved.Bonuses are a great plus. Floor is always open to express feedback for opportunities for growth and change.

Cons

Too much AT (mandatory overtime). Up-Training and opportunities for broadening skill sets aren’t as plentiful as initially implied. Phones-only roles can be frustrating, as mixed signals care given regarding what tasks we can complete vs. what needs transfer/eacalation. Transitions with changes aren’t smooth and don’t leave enough time/ room for adjustment. Trainings in between calls aren’t ideal for all learning types.

Viewing 19 - 21 of 2,299 Reviews

Glassdoor has 2,607 Capital Group reviews submitted anonymously by Capital Group employees. Read employee reviews and ratings on Glassdoor to decide if Capital Group is right for you.