Capital One reviews

3.6

59% would recommend to a friend

(18,890 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Apr 14, 2024
Recommend
CEO approval
Business Outlook

Pros

The people are good and you learn a lot. Lots of great open source and AWS tech to work with.

Cons

Their twice a year performance review process is horrible for outsiders joining. You will be compared against everyone with the same role in your org and they don't account for how long you've been at the company. 12% of employees in each role must be put in the poor performance bucket every review period. Despite the claim of a good work/life balance, I have not seen that in the tech teams at Capital One, particularly at the team lead and above positions. It's somewhat of a cutthroat environment in my opinion for the reviews. They've also become hostile to fully remote positions.

1.0
Oct 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits aren’t bad. Some friendly people if you’re lucky. Offices are nice.

Cons

Performance management system with PiP quotas that are politically driven Forced attrition Promotions, career mobility are entirely driven by politics. Doing good work will get you nowhere. They say to “live the values” but leadership will put more (unreasonable) work on you to the point you can’t handle it. When you say you can’t, they’ll say “so you can’t handle your job?” and next thing you know, you’re on a performance plan. If you are, opt out. Take the money and run, this place is a dumpster fire. “Leaders” are disengaged at best, nepotistic, and only offer career support if you 1) lick their boots and 2) make their presentations for them (for the 8th time, nonetheless - the amount of rework at this place is astounding) Senior leadership avoids direct questions about the above, shows no accountability. Forced RTO for rank and file employees while they continue to hire Amazon rejects as remote executives. Rules for thee but not for me, right?

1.0
Jan 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent pay, flex-time, and a nice cafeteria.

Cons

During the interview, was promised an interesting and engaging job. After starting, I was assigned to something different than what was discussed during the interview process. It's now been a few months, and I still haven't done any of the interesting or engaging work that I was supposed to work on.

Viewing 43 - 45 of 18,890 Reviews

Glassdoor has 21,268 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.