Capital One reviews

3.6

59% would recommend to a friend

(19,030 total reviews)
avatar

Richard D. Fairbank

76% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 19,030 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

-Hybrid work -People are generally awesome -Flexibility of when to come into the office/when to leave -Solid leadership -Culture is excellent -Great facilities -Company stability

Cons

-Performance management process (10% of people get cut every year) -Remote exceptions are few and far between -Traffic to Tysons Corner office is a nightmare to deal with (thankfully, they're okay with coming in whenever works best for you) -Case interviews cause otherwise talented people to get weeded out

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is pretty good

Cons

nothing really, except for the two times per year performance review

1.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Capital One has historically been a great place to work (I've been there since the late 90s), but since 2020, the culture has taken a turn for the worse.

Cons

I've stayed at Capital One for years because it's been comfortable, even though I've been relatively underpaid for my value vs. the other employers for similar roles. With the dramatic shift in culture and values, though, I'm no longer willing to accept the paradigm and plan to leave in the very near future.

Viewing 571 - 573 of 19,030 Reviews

Glassdoor has 21,423 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.