Capital One reviews

3.6

59% would recommend to a friend

(19,025 total reviews)
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Richard D. Fairbank

76% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 19,025 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Capital One has historically been a great place to work (I've been there since the late 90s), but since 2020, the culture has taken a turn for the worse.

Cons

I've stayed at Capital One for years because it's been comfortable, even though I've been relatively underpaid for my value vs. the other employers for similar roles. With the dramatic shift in culture and values, though, I'm no longer willing to accept the paradigm and plan to leave in the very near future.

3.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

good health benefits for all employees who qualify

Cons

compensation seems low for some roles even though the amount of work is high

Viewing 568 - 570 of 19,025 Reviews

Glassdoor has 21,418 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.