Capital One reviews

3.6

59% would recommend to a friend

(19,001 total reviews)
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Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 19,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
May 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Great amenities and tight security.

Cons

Could allocate budget towards monthly incentives.

5.0
May 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Capital One was unparalleled in terms of the work-life balance: employees up to the VP level would regularly leave at 4:00 pm to pick up kids from work, leave for classes, or make an appointment. The internal coding courses offered were an incredible way to get relevant, foundational technical skills that you could practice day-to-day. The role I was in was fairly challenging although the cyclical nature of the work meant that things would get repetitive past the 1-year mark. Fortunately the rotation program allows almost anyone to switch teams and experience a new role within the company.

Cons

Capital One's only real con to me was its unsavory business model. While the mission was to "Change Banking for Good", looking at the financials usually painted the picture of profiting off poor people and new immigrants off of interest and high fees. While this does not affect the genuinely great day-to-day work environment, there is a pill that should be explicitly swallowed when considering the societal value that is created at large.

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Capital One Response
6y
Thanks for the constructive feedback. We are happy to hear that you valued the work-life balance, and felt that your work was challenging and engaging. Although it’s never easy to hear where we’re coming up short, your feedback will help us make necessary changes.
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Glassdoor has 21,388 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.