Capital One reviews

3.6

59% would recommend to a friend

(18,917 total reviews)
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Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,917 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Dec 14, 2009
Recommend
CEO approval
Business Outlook

Pros

1) Very nice team environment, smart and nice people 2) Top analytical culture compared with other banks 3) Good senior management judgment

Cons

1) Salary is not very good compared with similar levels in other banks 2) Richmond is a boring city if you are there 3) They are cutting benefits

1.0
Dec 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Work from home is a great benefit. The company also is good with its benefits. It is probably one of the best benefit system. Very good place to sharpen your analytical skills. Innovation comes from the top.

Cons

Very political place. If you are not friends with some of the higher ups or if you do not suck up to the people, career progression is non-existent. People managers are probably the worst ever seen. Company does not care about these things, all it cares is how much money Subprime is going to make. Feedback system exists but gets maybe 10% consideration. Favoritism is what gets you ahead in this company.

4.0
Dec 6, 2009
Recommend
CEO approval
Business Outlook

Pros

COF endured the economic downturn, paid back TARP, and is positioned for growth through acquisitions and organically through existing businesses.

Cons

Culture can be passive aggressive at times. Everyone is exceedingly smart, but in many cases experience is lacking, particularly in Marketing & Analysis. This leads to amateurish mistakes that repeat themselves. It's getting better as the company matures.

Viewing 18739 - 18741 of 18,917 Reviews

Glassdoor has 21,297 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.