Capital One reviews

3.6

59% would recommend to a friend

(18,917 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,917 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Nov 20, 2009
Recommend
CEO approval
Business Outlook

Pros

As a Business Analyst Capital One was a fun place to work. Typically, people are quite approachable and talkative. You are quite flexible in your own schedule as long as you get the work done. I liked being able to work from home when I didn't have any meetings. Capital One has a good reputation for being analytically advanced especially for credit risk management.

Cons

The senior management is mostly experienced analysts and not the best strategic thinkers so you may often find yourself being pulled into working on some detail which may have no value for the business. Similarly, there may happen large organizational changes which may not make any sense but you just follow it because you are told so. Finally, especially during the past few years due to worsening credit environment there has been a number of budget cuts so a lot of the free perks disappeared.

2.0
Oct 24, 2009
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, well pay

Cons

Yes, you get pay well, they even paying bonus but they are making the goal impossible to achieve, so it comes out the same with other banks. They just promoted their own people, don't even care how they performed! It's all depends on "who you know" there

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Glassdoor has 21,297 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.