Capital One reviews

3.6

59% would recommend to a friend

(18,890 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Nov 17, 2008
Recommend
CEO approval
Business Outlook

Pros

They are pretty much the only game in town if you want decent pay.

Cons

The amount of politics and inter-departmental backstabbing is worse than any company I have ever worked. We hired a bunch of DC (Fannie Mae/Freddie Mac) sharks who thrive on stamping out new ideas and replacing them with bean counters and yes-men. The women executives organized their own lobbying group to put more of their own into key positions, as did the GLT (Gay, Lesbian, and Transgendered). It's just gotten ridiculously out of control. It is 'Dilbert' on a gigantic scale, and no one has the courage to change it. Those who have tried, mysteriously end up 'redeployed' (code word for fired).

2.0
Nov 13, 2008
Recommend
CEO approval
Business Outlook

Pros

High salaries, low cost of living in Richmond make for a nice combo.

Cons

Highly political. Promotions based more on favorites and compliance to a corporate model of success than talent. Troubled industry, limited growth.

5.0
Nov 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Smart, talented associates who want to do the right thing for the company. Can do atmosphere. Development is important and the company offers lots of resources to help (there are huge advantages to working for a company that makes a lot of money!).

Cons

Organization, objectives and strategies always changing. Increasingly top-down management mode.

Viewing 18820 - 18822 of 18,890 Reviews

Glassdoor has 21,268 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.