Capital One reviews

3.6

59% would recommend to a friend

(18,890 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Sep 24, 2008
Recommend
CEO approval
Business Outlook

Pros

Generally a good company, in terms of the big ones. Has had a history of alienating its people over the past 6 years as it has had to adjust its busienss to slower growth, but you have to regard Capital One as having a fairly good and human approach to these changes.

Cons

Financial sector is tough - and credit cards is not growing - so this is an environment where the people you work with really matters, and the person you work for is hugely important. Cultures within the firm do very widely, so it is best to go and see the different departments for yourself if you can.

4.0
Sep 16, 2008

Capital One - Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation, Benefits. Capital One is probably one of the leading financial service companies in terms of pay. I've seen VPs and above at other institutions come to Capital One, receive a lower 'title', yet make significantly more than they were making at their prior employer. Work is interesting as well, particularly as we attempt to integrate 2 regional banks that we brought within the last couple of years.

Cons

Bureacracy. Capital One got in trouble with Regulators a few years back for the lack of a formalized compliance program, so of course the company did what any institution does in those situations, which is to over-engineer their remediation efforts. This has caused the company to become less nimble and innovative as it used to be.

4.0
Sep 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Ability to work with your boss to develop a framework for your projects, flexibility in work hours, able to take classes at capital one university. Great reputation among many business schools

Cons

Less career opportunities than if starting at a big bank or a consulting firm, where many employees wish to go afterwards. Frequent job rotations and very young company / employees make getting "expert" opinions almost impossible in some divisions.

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Glassdoor has 21,268 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.