Is Capital One a good company to work for?

Capital One has an overall rating of 3.6 out of 5, based on over 21,268 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 59% of employees would recommend working at Capital One to a friend and 63% have a positive outlook for the business. The best reviews about Capital One have been left by employees working as Management Rotation Program Associate , Business Analyst Internship and Data Analyst Intern .

Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

59% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1149) , Senior Software Engineer (546) , Business Analyst (441) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (327) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 1980 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1619 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1401 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1269 reviews)); "The salary was good and decent." ((in 360 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 738 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 561 reviews)); "Brutal performance management" ((in 526 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 271 reviews)); "Frequent Layoff and Reorganization." ((in 199 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

What Capital One locations have received the highest employee ratings?

Miami , Champaign , Woodbridge , Salt Lake City , Sterling , Detroit , Reston , Herndon , Beaumont , Minneapolis

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Capital One

Capital One reviews

3.6

59% would recommend to a friend

(18,890 total reviews)

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.4

Career opportunities

3.3

Culture & values

3.0

Senior management

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

4.0

Sep 13, 2008

Capital One continues to deteriorate from greatness 10 years ago to so-so now

Manager, operations analysis

Recommend

CEO approval

Business Outlook

Pros

Capital One is excellent about supporting work/life balance to the point where a lot of employees take advantage of this feature by spending a great deal of time "working from home". Senior Management does try to focus on recognition, but sometimes it is the wrong recognition.

Cons

Senior management has no clue. Specifically, the Directors and Vice Presidents have no strategic vision and are off hiring consultants who end up saying the same things as the Managers/Senior Managers. Decreased responsbility of middle management

3.0

Sep 9, 2008

Work here if you want to take on responsibilities a level higher and title/pay a level lower!

Senior manager

Recommend

CEO approval

Business Outlook

Pros

The work life balance is much better than some of the other places. Again, it is true for some roles than the others.

Cons

There is no growth opportunity at this point in Capital One Auto Finance. The promotion process is not based on competency but based on how many after work happy hours you attend.

4.0

Sep 7, 2008

Well-rounded place to work

Summer financial analyst

Recommend

CEO approval

Business Outlook

Pros

The company has an outstanding work-life balance with very generous benefits, and any time spent working unusually-long hours is often compensated for at a later date. Richmond campus is a spectacular environment that blows most offices out of the water. Summer internship program was engaging and very well-run; the full-time employees almost made us feel like family. The work was very stimulating given that it was an internship, and I was able to see how my work over the summer positively affected my team.

Cons

HR is a bureaucratic black hole; I received my signing bonus 4 months after I was supposed to. Performance feedback could have been much better, and HR and team management had numerous miscommunications. In addition, the business as a whole is highly cyclical, so keep that in mind if job security is a primary factor in your decision.

Viewing 18835 - 18837 of 18,890 Reviews

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McLean, VA

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Full Time Branch Ambassador - New Iberia

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