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      Capital One

      Engaged Employer

      Capital One reviews

      3.6

      59% would recommend to a friend

      (18,890 total reviews)
      avatar

      Richard D. Fairbank

      75% approve of CEO

      63% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Career opportunities

      3.3

      Culture & values

      3.0

      Senior management

      Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Sep 4, 2008

      While it was better about 10 years ago, its still a good place to work.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, relative to a lot of other employers - bonuses are individually based not company performance based - I always got a bonus there. Excellent work life balance - its really your choice whether you want to work a lot and advance more quickly or have a balance and progress more steadily. A highly analytical place, not for someone who repulses numbers.

      Cons

      Its gotten very big and it makes things frustratingly slow to get done. With a lot of growth and change there have been some areas of downsizing, but who hasn't seen that in this environment.

      2.0
      Aug 27, 2008

      Once great now grim

      technical architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      from what I know know of the company there do not appear to any left. pay & training opportunities

      Cons

      company only interested in profits and share price pay lip service to Associates and their welfare performance management actually produces the opposite effect

      3.0
      Aug 27, 2008

      Has had its ups and downs, difficult industry environment may hamper career progression

      Senior business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - A lot of flexibility and emphasis on work-life balance. Freedom to work from home occassionally is a nice benefit, and a fair amount of vacation time out the gates as a college hire. - High level of involvement in day-to-day work from business directors offers opportunity to learn from experienced / savvy professionals. - Able to make lateral career changes to different departments / lines of businesses as your interests change. - Fairly competitive salary / 401k match. - Decent name recognition if business school is a long term goal. - Strong alumni network if desire is there to leave.

      Cons

      - Arbitrary differences between some job families. - Richmond is not the most exciting city in the world. - Benefits seem to be trending downward over last few years compared to late 90s. - Difficult credit environment hits credit card companies hard. - Frequent organizational changes can make getting results difficult. - Not all departments are equal during evaluation time. Make sure you're in the right organization. - Tendency to act in extremes, and then change behavior to the complete opposite in reaction to news / markets / audits. - Significant amount of time putting slides together for hour long presentations.

      Viewing 18838 - 18840 of 18,890 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,268 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.