Does Car Keys Express pay their employees well?

According to anonymously submitted Glassdoor reviews, Car Keys Express employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Car Keys Express. This rating has decreased by 17% over the last 12 months.

How satisfied are employees working at Car Keys Express?

33% of Car Keys Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Car Keys Express 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Car Keys Express?

Account Manager (41) , Manager (7) , Regional Sales Manager (5) , Sales (5) , Anonymous (4) , Production (4) , Automotive Key Technician (2) , Corporate Office (2) , Customer Service Representative (2) , EDI Specialist (2) , Operations Support (2) , Production Technician (2) , Production Worker (2) , Strategic Account Manager (2) , Talent Acquisition Specialist (2)

What are the pros of working at Car Keys Express according to real employee reviews?

"Team mates I work with are really good people." ((in 14 reviews)); "The work/life balance here is great!" ((in 13 reviews)); "Coworkers at the same level are friendly and willing to help anyway they can." ((in 8 reviews)); "Management always listens to your needs and finds ways for you; as an individual to flourish in the organization." ((in 8 reviews)); "Most department managers are accessible and reasonable to work with." ((in 7 reviews))

What are the cons of working at Car Keys Express according to real employee reviews?

"Executive / upper management lacks basic professional courtesy and executive acumen in many areas." ((in 9 reviews)); "bad benefits" ((in 7 reviews)); "The owner puts so much money into a "cool work atmosphere."" ((in 7 reviews)); "But once the time off has run out, you tend to be out of luck." ((in 6 reviews)); "Account managers are purposely kept in the dark." ((in 5 reviews))

What are the top reviewed Car Keys Express locations?

Louisville , Los Angeles , Washington , Tampa , Atlanta , Glassboro , Buhl , Salt Lake City , Chicago , Albany , Omaha , Shepherdsville , Santa Fe , Dallas , El Paso , Sioux Falls , Minneapolis , Little Rock , Memphis , Toledo , Rocklin , Concord , Williamsburg , Las Vegas , Covington , Seattle , Tacoma , Miami , Pensacola , Tallahassee

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Car Keys Express

Car Keys Express reviews

3.1

33% would recommend to a friend

(188 total reviews)

Mark Lanwehr

36% approve of CEO

33% positive business outlook

Ratings by category

3.4

Work/Life balance

3.1

Diversity & inclusion

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.6

Senior management

Car Keys Express has an employee rating of 3.1 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Car Keys Express employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

188 reviews

2.0

Jun 12, 2026

Good job, frustrating ownership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work, good coworkers and good benefits. The job itself is enjoyable and the people you work with day to day are great.

Cons

Earned merit raises were recently put on hold with no explanation and no timeline for when or if they will happen. People were counting on that money and it was tied to performance, not a bonus. It is pretty simple. If you treat your employees well and pay them fairly they are going to work hard for you. If you don't, they won't be as motivated to go the extra mile. You can't expect people to push themselves to perform better or help grow the company if there is no sign the effort will ever be rewarded.

2.0

Jun 10, 2026

All I feel right now was mostly fear and trauma!!

Personal assistant

Recommend

CEO approval

Business Outlook

Pros

I'd like to say there were pros, but most of the negative out shadowed the pros that I don't feel I had any positive experience or just anything positive to say. All I feel right now about the company was mostly fear and trauma!!

Cons

Most of what I experienced here were awfully negative!!!! I expected that every job i stressful in its own, but I feel that the stress I experienced here was on another level!! The owner and management were very demeaning, condescending, and treats employees like brainless idiots! They get very personal and they insult us without ever being careful about your feelings! They're verbally abusive and made a lot of employees cry and that includes me!! I was yelled at on my first day just because I didn't know where to get supplies and it was literally my first day on board!!

1.0

May 2, 2026

Ran out of patience faster than I expected

Operations support

Recommend

CEO approval

Business Outlook

Pros

Pay wasn't offensive. Coworkers were fine, truly groundbreaking stuff.

Cons

Tickets come in wrong, get routed wrong, and somehow that always lands back on operations to untangle — every single time. You flag it, someone nods, two weeks later, the same exact thing. Management rolls out a new process and then quietly drops it without telling anyone, so half the team is doing it one way and half another. Cross-functional support is basically a myth here; good luck getting anything coordinated. Nothing upstream ever gets fixed; it just gets handed back down.

Viewing 4 - 6 of 188 Reviews

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Jobs at Car Keys Express

Social Media and Content Specialist

Production Technician

Strategic Account Manager

Maintenance & Facilities Technician