CarGurus reviews

4.1

81% would recommend to a friend

(485 total reviews)
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Jason Trevisan

93% approve of CEO

69% positive business outlook

CarGurus has an employee rating of 4.1 out of 5 stars, based on 485 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

485 reviews
5.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

The first thing you will hear from any employee that works here is how incredible the culture is and it's very true. The way you are treated as an employee is phenomenal. The job itself is very enjoyable. The talent that creates the products we sell are so impressive and honestly, it's such an easy conversation to have when you know you have the best products. That's not me just placing my loyalty to CarGurus. I really believe there is a wide margin between our offering and our competitors and the many brilliant minds that came from these Ivy league schools in Boston played a large part in that. The technology we use to do our job was such a pleasant surprise. All of the A.I that is built into our internal tools made my ramping period very expedited. I was able to find everything I needed virtually instantly. It's by far the quickest I've been able to learn the who's who in any organization i've worked for. Leadership is great. They are all about the employee having what they need to do their job and they make sure you are enjoying a healthy work life balance. My manager gives me what I need and then gets completely out of my way. I never have busy work. We never have pointless meetings. The stage is very set to go and do which is very valuable. I've been in automotive my entire career and for the most part those other companies only hired automotive. Quite a bit of that is true here but I think it's a great strength that many of our employees come from other industries before landing here. They see things differently and that's something that is very necessary in my mind. I love the Macs we all get. That's a big perk. We have an impressive stipend every quarter we can use for dealership gifts that they really appreciate as well.

Cons

I've sat here for too many minutes trying to think of something and I need to start my day. I really cant think of a single thing that is negative about CarGurus. It's awesome here!

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CarGurus Response
5mo
Wow! We really appreciate you sharing these observations. Your point about having a mix of people with and without automotive experience is spot on. Blending these perspectives keeps our work strong and conversations interesting.
2.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great colleagues. Beautiful new office. Great engineering culture -- no big egos. Great, talented teammates.

Cons

Clueless engineering middle management, and detached upper management. Massive technical debt not being addressed, but it slows everything down. Bizarre career development model that is detached from reality, yet managers seem forced to follow. No real chances for advancement for senior engineers. Way too many full-time contractors, who should be direct employees.

3.0
Aug 7, 2025

Good, could be great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing work/life balance, great benefits, legitimately good company culture. My coworkers are all very nice and I like working with them.

Cons

I don't really agree with how they do promotions. Doesn't really feel empowering for lower level employees. I do not feel as if I have control of when or if I get promoted. My manager and I agree that I am exemplifying the role of a more senior role, but it feels out of both of our control. Pay could be higher as well.

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CarGurus Response
5mo
Thank you for this thoughtful review. We're glad you enjoy the culture and perks, and that you have an open dialogue with your manager. Our promotion process considers business needs as well as individual performance and readiness. The wiki and your People Strategy Partner can tell you more.
Viewing 28 - 30 of 485 Reviews

Glassdoor has 541 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.