Is CarGurus a good company to work for?

CarGurus has an overall rating of 4.2 out of 5, based on over 543 reviews left anonymously by employees. This rating has been stable over the past 12 months. 83% of employees would recommend working at CarGurus to a friend and 72% have a positive outlook for the business. The best reviews about CarGurus have been left by employees working as Software Engineer , Account Manager and Senior Software Engineer .

Does CarGurus pay their employees well?

According to anonymously submitted Glassdoor reviews, CarGurus employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at CarGurus. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CarGurus?

83% of CarGurus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarGurus 4.4 out of 5 for work life balance, 4.5 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CarGurus?

Account Executive (49) , Account Manager (30) , Sales (17) , Software Engineer (17) , Recruiter (10) , Senior Software Engineer (10) , Marketing (8) , Customer Success Specialist (7) , Manager (7) , Regional Sales Director (7) , Dealer Account Executive (6) , Sales Development Representative (6) , Analyst (5) , Customer Success Manager (5) , Human Resources (5)

What are the pros of working at CarGurus according to real employee reviews?

"Great culture and atmosphere to be a part of!" ((in 75 reviews)); "Lots of collaboration and great benefits" ((in 61 reviews)); "The people were great and you got paid pretty well for the work you did." ((in 55 reviews)); "Industry leading service Nice office" ((in 18 reviews)); "Leadership is great." ((in 18 reviews))

What are the cons of working at CarGurus according to real employee reviews?

"Isolating, Poor Management, Lacks Good Team Enviroment" ((in 20 reviews)); "I've had 7 different managers in my two years here & most of the employees I started with are no longer here" ((in 15 reviews)); "chaotic upper management, slow decision making" ((in 8 reviews)); "Growth opportunities for contractors felt limited and slow, with unclear timelines around conversion." ((in 6 reviews)); "If you want a job that is the same everyday, doesn't challenge you or create growth opportunities, then look elsewhere." ((in 5 reviews))

What are employees saying about CarGurus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarGurus layoffs and their outlook for job security at CarGurus in 2026.

What are the top reviewed CarGurus locations?

Cambridge , Boston , Roy , Dallas , Brooklyn , Raleigh , Houston , Minneapolis , California City , Los Angeles , San Francisco , Ben Lomond , Denver , Woodinville , Portland , Philadelphia , Allston , Medford , Somerville , Attleboro , Port St Lucie

CarGurus reviews

4.2

83% would recommend to a friend

(487 total reviews)

Jason Trevisan

94% approve of CEO

72% positive business outlook

Ratings by demographic groups

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CarGurus has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

487 reviews

3.0

Feb 26, 2021

Good Spot

Account executive

Recommend

CEO approval

Business Outlook

Pros

Selling was great at CG. Sales floor got stale with some bad management hires/promotions.

Cons

Management was comprised of guys who sold really well but didnt really have leadership skills. There were other reps that were more fit for management roles but did not get looked at for those positions.

CarGurus Response

5y

Thank you for leaving this review. At CarGurus, hiring, developing, and promoting the best talent to lead our teams remains a top priority. We're continuously learning how to be as equitable, inclusive, and intentional with career development opportunities as possible, but acknowledge that sometimes we miss the mark. We always welcome any feedback for enhancements to our career development process. - Andrea Eldridge, Chief People Officer

3.0

Feb 23, 2021

Used to be great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The quotas are attainable and depending on your manager, your work/life balance can be solid. Perks were great when we were in the office.

Cons

CarGurus sales organization has gone though so many changes since the pandemic has began it is unrecognizable. Upper Management has either quit or been replaced and quotas are constantly being changed by teams who are not familiar with the sales department. Most have been waiting for compensation to align with the market rate but that is clearly not happening and management see's no issue, which is why they are losing top reps and managers. They have not listened to what their employees have been asking for and the messaging and communication from management for the last year has been non existent or erratic.

CarGurus Response

5y

We appreciate you leaving this direct and honest feedback. The past year brought many unexpected changes, which forced us to make a number of tough decisions. We also acknowledge that scaling our business created some growing pains. Still, we are actively working to evolve our communication structures and processes within our revenue organization to maximize clarity, growth, and expectations. I welcome the opportunity to connect and gather any additional feedback you might have on improving communication within the sales organization. I also would encourage you to connect with your HR Business Partner to express further concerns you might have.- Andrea Eldridge, Chief People Officer

4.0

Feb 22, 2021

A rollercoaster at times but lots of positives

Client partner

Recommend

CEO approval

Business Outlook

Pros

Pay, autonomy, respected partner in endemic space, great colleagues, transparent management

Cons

Lack of advertising product development, non-dealership focused departments deprioritized, plateau in growth

CarGurus Response

5y

Thanks for leaving your review! We’re so glad to hear that you enjoy being a part of the team and appreciate the level of transparency at CG. We’re continuously improving our recruiting, hiring, and development practices to be more inclusive and equitable as we right size and grow our teams. We’re far from perfect, but we know it will only get better as we continue to innovate and grow. - Andrea Eldridge, Chief People Officer

Viewing 298 - 300 of 487 Reviews

Jobs at CarGurus

Regional Sales Director - Houston, TX

IT Service Desk Analyst

Performance Marketing Analyst

CarGurus

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Good Spot

Used to be great

A rollercoaster at times but lots of positives

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