CarGurus reviews

4.2

83% would recommend to a friend

(487 total reviews)
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Jason Trevisan

94% approve of CEO

72% positive business outlook

CarGurus has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

487 reviews
2.0
Feb 20, 2021

CarGurus Review

Recommend
CEO approval
Business Outlook

Pros

Great office location, Good pay prior to Covid, good perks, free lunch

Cons

No raises for sales roles, limited upward mobility, Clique group of Middle managers

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CarGurus Response
5y
Thank you for leaving your review. We’re continuously improving our career development training and programs to create equitable opportunities for all our employees. We offer various leadership, team development, unconscious bias, and time management training to our managers as development opportunities just to name a few. We also provide career development programs and workshops to guide employees through thoughtful conversations and exercises around their career paths, goals, and expectations. I welcome any additional feedback you may have on how we can continue to improve development at CG. - (aeldridge@cargurus.com) Andrea Eldridge, Chief People Officer
2.0
Feb 18, 2021
Recommend
CEO approval
Business Outlook

Pros

All of the benefits ie. free lunch, stocked kitchen, events, commuter benefits. You can take any days off even if the whole department will be out no structure or having to worry about what days you want off.

Cons

Everyone is out for themselves, if you seem to be progressing be careful who you confide in because they will throw you under the bus. Employees tear each other down! Don't make any mistakes because they will be brought to management. Rethink who your friends are at this company because they are not, especially if they are on your team. Sad to know when I leave I will have no friends from here. Upper management promised over and over again there would be no layoffs due to covid and would even get on calls with employee to reassure them. Guess what they lied and laid off 13% of the staff completely damaging the core value they are so proud of as well as the culture. The pros seem good but there are so many other companies with the same benefits. No room for growth unless you're here for years. I'm so disappointed this isn't working out because I drank that cool aid hard and for too long but it's just not getting better.

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CarGurus Response
5y
Thank you for sharing your feedback with us. We acknowledge that this past year has been challenging due to the unexpected effects of COVID, which unfortunately resulted in us having to make extremely difficult decisions as a company. We are actively working to evolve both our structures and processes within our organization to maximize clarity, growth, and success for our employees and the organization as a whole moving forward. We've also committed to improving transparency by adding "Ask Me Anything" sessions with our leadership in hopes of addressing employee questions and concerns in an open setting. That being said, I would welcome the opportunity to discuss any additional feedback you might have. Please feel free to reach out at (aeldridge@cargurus.com). – Andrea Eldridge, Chief People Officer
5.0
Feb 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Transparency & Perks, limited WFH recently added, Inclusive culture

Cons

(something they are working on) but needs more diversity

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CarGurus Response
5y
We're happy to know that you value working at CG! We're continuously striving to build a global culture where diversity, equity, inclusion, and belonging are more than just an initiative. While the shift in culture takes time, we are fully committed to creating a diverse environment where employees feel empowered to bring their best selves to work. - Andrea Eldridge, Chief People Officer
Viewing 301 - 303 of 487 Reviews

Glassdoor has 543 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.