CarGurus reviews

chaotic upper management, slow decision making

I was at CG for a little over 1.5 years and in my time there I saw 0 opportunity for advancement within my team. Some middle managers were held to higher standards than others. Unfortunately, and I hate to say it, female middle managers had a sharper microscope on their strategies. I went a whole year with 0 goals to work towards and my requests for setting KPIs/goals also fell on deaf ears. Even if I wanted to move up to a new role, I had nothing to measure against besides my own self-imposed goals. Any 360 feedback given to managers at review time fell on deaf ears. I never saw any improvement or addressing of the issues within a team or department. The work is as a whole, uninteresting. CG is an advertising company parading as a tech company. That's been made very clear over the last 2 years as competitors & Facebook Marketplace has eaten into their marketshare. Many of the marketing and sales messages developed were just regurgitations of the same messages developed 1-2+ years prior. Nothing innovative or interesting to share with dealers, and it hurt us. If you're looking for an easier job to coast in, CG is for you. If you're looking for a growth trajectory or career advancement, the work is simply not challenging or interesting enough to get you there. And management doesn't help you get there either.