CarGurus reviews

4.2

83% would recommend to a friend

(487 total reviews)
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Jason Trevisan

94% approve of CEO

72% positive business outlook

CarGurus has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

487 reviews
1.0
Nov 25, 2020

Join the cult or fail

Recommend
CEO approval
Business Outlook

Pros

The money is decent , base salary and bonus when it can be earned. Cash given for office set up over lockdown was a nice gesture. Support from most team mates to help close dealers

Cons

Welcome to the cult! Wow, where to start on the outset you will be sold a dream of a growing business looking to take over the monster that that is Autotrader! CG will welcome you in with open arms and promises of bonuses , promotions and an exciting future, teased with the prospect of working for a growing “ tech company” working with the best sales guys in the industry and gaining vast knowledge. Then boom it hits you pretty quick , we are selling advertising space on a website ! That’s what we do! You will quickly have to make the choice, join the cult led by the most self loving, psychotic “this is my first sales job but Im awesome at everything” guy and cheer his google quote reading seminars every morning or leave., never have I worked with a guy that dines out on the fact he once closed 3k in a day so often .(tip: stop talking about yourself we don’t care) It’s as simple as that. There is massive wealth of inexperience amongst the management team and the only solution to any issue is dial more numbers ! If you are looking for career progression , CG is not for you , there are plenty ahead of you on there knees willing and waiting to do as they are asked to get a title! Experience matters little if your there the longest your moving up! Pop quiz: what is the main objective of a sales person in a business ? I know I know , to generate revenue ? Not at CG! It’s all about quality calls ! Yes you heard it here first , you get 5 x 3 min calls a day talking bout the weather your a legend a man amongst men! You hit your revenue target but only get 3 QC a day despite conversions into deals your on naughty list! If you are experienced and like to use initiative to sell and think outside the box do not come to CG if you are a telemarketer and want to be managed to within an inch of your life dial 40 calls a day with 0 substance to them just because...... Then sign up ! CarGurus the place sakes people go to die and Reading quotes from LinkedIn gets you promoted ! Tip: Sales quotes do not motivate anyone and telling people your a great leader is a sure sign your not!

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CarGurus Response
5y
Thanks for sharing your feedback with us. Scaling our business can create growing pains that impact individuals’ experiences in different ways and we’re very sorry to hear that yours fell short. We are actively working to evolve the structures and processes in our revenue organization to maximize clarity, growth, and success for our teams and business moving forward. We’re also committed to improving our programs and processes to foster equity in career development and ensure that we have the right leaders in place to best motivate, support, and enable their teams as we continue to grow. – Andrea Eldridge, Chief People Officer
3.0
Nov 18, 2020

CarGurus Opinion

Recommend
CEO approval
Business Outlook

Pros

Wide range of benefits such as gym, food etc

Cons

Lack of understanding from Directors

1.0
Nov 17, 2020

Terrible Company

Recommend
CEO approval
Business Outlook

Pros

They were an upstanding company in 2016.

Cons

Upper management makes it impossible for employees to get paid appropriately by installing caps and they do not pay quarterly bonuses that are owed.

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CarGurus Response
5y
Thank you for leaving your review. As a scaling company, CarGurus has evolved over the years but we try to stay true to our startup roots. That said, we always recognize room for growth and improvement. Our HR and Compensation teams do thorough research and analysis to make sure our employees receive fair and market competitive salaries, commissions, benefits, and perks along with competitive bonuses and 401k matching, and we’re always evolving to ensure that we’re at or above peer benchmarks. Thanks again for your feedback; we wish you all the best in your future endeavors! - Andrea Eldridge, Chief People Officer
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Glassdoor has 543 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.