CarGurus reviews

4.2

83% would recommend to a friend

(487 total reviews)
avatar

Jason Trevisan

94% approve of CEO

72% positive business outlook

CarGurus has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

487 reviews
1.0
Aug 7, 2020

beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

if you like getting yelled at by your customers, this is the place for you

Cons

middle management not very capable.

avatar
CarGurus Response
5y
Thanks for submitting your feedback. I’m sorry that your customer experiences at CarGurus weren’t as positive as we hope they might be. We’re always working to further strengthen our leaders across the organization with active trainings and new resources in order to learn and grow. I wish you the very best in your next role!
1.0
Aug 4, 2020

Covid has ruined us.

Recommend
CEO approval
Business Outlook

Pros

It was an incredible place to work before covid. Fair, engaging, fun, great pay.

Cons

Right now they don’t have a dime to pay sales and it’s evident. Can’t book anything because it covid and the goals are somehow higher than they were before? People in sales are lucky if they’re making a third of their OTE monthly commission and probably one tenth or less of what they’re used to making. Not only is the pay horrible during covid but they were able to find 100k to donate to social justice while their own reps are scraping, thanks guys. And get ready to be lectured beyond belief about your political views, every day there’s another book club or seminar about white fragility. It’s really sad to see where this company has come after being such a great place to work no so long ago.

avatar
CarGurus Response
5y
Thank you for taking the time and providing this feedback. We understand that this is a challenging time for our Sales organization and we’re all working hard to make positive changes to help all of our reps in the face of changing quotas and shifting targets. But here at CarGurus, we strongly believe in advancing the cause of racial justice as part of our efforts to lean into learning, communication, and action in pursuit of meaningful change. We believe that we all have a responsibility to lean into our commitment to Integrity and take a stand on issues that impact all of us and our society as a whole. If you wish to discuss this at any time, please reach out at mmcgarry@cargurus.com or your HRBP. - Matt
1.0
Jul 27, 2020

a place to go if you want to stunt your career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

an abundance of free stuff.

Cons

CarGurus from the outside looks like the ideal tech company to work for but once you get in there it is the total opposite. They love to fire people and then lie to their fellow employees on what happened to them. They love to promise promotions and then keep coming up with ways to stall them or prolong the date. They hate growing people’s careers. During my time I saw many people from all different departments leave because of the lack of career growth. You will often find that they protect managers who discriminate against their employees and find reasons on why that was socially acceptable. They claim to be diverse but when you enter most teams your lucky to find any minorities. During my two years I had witnessed coworkers be discriminated for their sexual orientation, race and disabilities. CarGurus tries to pride itself on being forward thinking by posting all sorts of campaigns for how they are tackling social injustice, but they are the problem. The team they created to deal with the lack of diversity was comprised of only white people. CarGurus also does not value its employees they want you to work yourself to your grave. They have been known to fire great talent because they had health issues or couldn’t perform due to legitimate reasons. My own manager had been fired for being on medical leave and they didn’t want to deal with it. My advice to any LGBTQ or minorities steer clear of this place we have enough problems you don’t need it at your job.

avatar
CarGurus Response
5y
Thank you for sharing your thoughts and experiences with us. This is an extremely concerning review to read, as discrimination of any kind is absolutely not tolerated at CarGurus. We are continuously working to promote diversity, equity, and inclusion across the company and value this critical feedback in pushing us to make become a more inclusive place to work and develop professionally. Our Diversity, Inclusion, and Belonging Advisory Team that you mentioned is just one piece of our greater strategy and we recently restructured the team to ensure it reflects the diverse perspectives of all employees, departments, and locations to best inform our decisions and changes that we make. If you feel comfortable, I strongly encourage you to reach out to me to discuss your experiences at aeldridge@cargurus.com.
Viewing 346 - 348 of 487 Reviews

Glassdoor has 543 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.