CarGurus reviews

4.2

83% would recommend to a friend

(487 total reviews)
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Jason Trevisan

94% approve of CEO

72% positive business outlook

CarGurus has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

487 reviews
1.0
Jul 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Free food! Good products. The company is expanding.

Cons

Lack of diversity. They could not answer any questions in relations of D&I than just the same diversity marketing pitch that they want to invest. But yet, they end up hiring and promoting people that looks like them. Unfortunately, their candidate experience is exhausting, with no respect at r consideration of the time & work invested by the candidates. Also, I’ve noticed that is you are a person of color, it will be harder to get an opportunity unless they fall into tokenism. Everyone in the interview process are white; they smile st you like the process is going well, then, they leave you hanging. If they want great new and diverse talent, and keep the current ones, you have to start investing on it. Genuinely!

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CarGurus Response
5y
Thank you for this direct and honest feedback. Our DEI efforts are extremely important to us and we are striving to make CarGurus an environment that centers and uplifts BIPOC and all intersectional identities. We want every person who goes through our hiring process to feel respected, valued, and informed throughout the process. I’m sorry to hear your experience as a candidate did not meet your expectations. Bias and discrimination have no place at CarGurus. Our recruiting team is actively working with all hiring teams to restructure the hiring process to eliminate bias as much as we can. I’d welcome the opportunity to further discuss your experiences. If you’re interested, please email me at aeldridge@cargurus.com.
4.0
Jul 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, Decent Pay, Good perks

Cons

Huge Communication issues from management on what is needed to be successful, lack of clear objectives

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CarGurus Response
5y
Thanks for taking the time to leave your review. I’m glad to hear that you’re excited about our benefits and perks, it’s something we always strive to improve upon. Our objectives have changed dramatically this year due to COVID-19, but we’re working hard to make sure that every Guru feels set up for success. Feel free to reach out anytime at aeldridge@cargurus.com.
5.0
Jul 16, 2020

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Great management, respect for personal time, fast paced, collaborative, consumer centric, no crazy deadlines.

Cons

As the company grows, there's more and more bureaucracy and less of a startup like culture.

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CarGurus Response
5y
It’s great to hear that you’re enjoying your experience at CarGurus, thanks for a great review!
Viewing 349 - 351 of 487 Reviews

Glassdoor has 543 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.