Is CarGurus a good company to work for?

CarGurus has an overall rating of 4.1 out of 5, based on over 543 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 82% of employees would recommend working at CarGurus to a friend and 71% have a positive outlook for the business. The best reviews about CarGurus have been left by employees working as Software Engineer , Account Manager and Senior Software Engineer .

Does CarGurus pay their employees well?

According to anonymously submitted Glassdoor reviews, CarGurus employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at CarGurus. This rating has been stable over the past 12 months.

How satisfied are employees working at CarGurus?

82% of CarGurus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarGurus 4.4 out of 5 for work life balance, 4.5 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CarGurus?

Account Executive (49) , Account Manager (30) , Sales (17) , Software Engineer (17) , Recruiter (10) , Senior Software Engineer (10) , Marketing (8) , Customer Success Specialist (7) , Manager (7) , Regional Sales Director (7) , Dealer Account Executive (6) , Sales Development Representative (6) , Analyst (5) , Customer Success Manager (5) , Human Resources (5)

What are the pros of working at CarGurus according to real employee reviews?

"Great culture and atmosphere to be a part of!" ((in 71 reviews)); "Lots of collaboration and great benefits" ((in 64 reviews)); "The people were great and you got paid pretty well for the work you did." ((in 54 reviews)); "Industry leading service Nice office" ((in 19 reviews)); "Leadership is great." ((in 18 reviews))

What are the cons of working at CarGurus according to real employee reviews?

"Isolating, Poor Management, Lacks Good Team Enviroment" ((in 20 reviews)); "I've had 7 different managers in my two years here & most of the employees I started with are no longer here" ((in 15 reviews)); "chaotic upper management, slow decision making" ((in 8 reviews)); "If you want a job that is the same everyday, doesn't challenge you or create growth opportunities, then look elsewhere." ((in 5 reviews)); "Less flexibility to work from home as compared to other organizations." ((in 5 reviews))

What are employees saying about CarGurus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarGurus layoffs and their outlook for job security at CarGurus in 2026.

What are the top reviewed CarGurus locations?

Cambridge , Boston , Roy , Dallas , Brooklyn , Raleigh , Houston , Minneapolis , California City , Los Angeles , San Francisco , Ben Lomond , Denver , Woodinville , Portland , Philadelphia , Allston , Medford , Somerville , Attleboro , Port St Lucie

CarGurus reviews

4.1

82% would recommend to a friend

(487 total reviews)

Jason Trevisan

93% approve of CEO

71% positive business outlook

Ratings by category

4.5

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.2

Compensation and benefits

4.1

Senior management

3.9

Career opportunities

CarGurus has an employee rating of 4.1 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

487 reviews

2.0

Jan 25, 2020

RUN.

Customer success associate

Recommend

CEO approval

Business Outlook

Pros

Among the many that have been listed, you have catered lunch every day (M,W,F is full service catering, and T and Th are drop off days), endless snacks in both kitchens, along with parking/T pass benefits. They do 401K match, and you get a yearly bonus. You are awarded stock (RSU's), and the amount can vary based on how much you earn at the time of hire.

Cons

At my time of hire, diversity numbers were rather low. There were, and still are, very low numbers in regard to women, people of color, as well as women of color. That can be extremely discouraging to someone who is interested in establishing a career at CarGurus. There is a high degree of nepotism, and opportunities for advancement are limited, unless you're interested in sales, then take your pick. If you're not interested in high school drama, condescending personalities or self-serving managers, I'd suggest you run. By all means, avoid Customer Success, Co-Op and those who manage them.

CarGurus Response

6y

Thank you for leaving us your candid feedback. Every employee’s experience is valid and it’s especially important to listen to the feedback that’s difficult to hear. We’re all accountable of our diversity, inclusion, and belonging initiatives and polices. We’ve taken a lot of action to make sure CarGurus is a diverse organization by implementing the Rooney Rule, ensuring unbiased hiring behaviors, and working with our DIBs teams to ensure best practices are maintained throughout the hiring process. I also want to acknowledge your experience of not feeling respected by senior management. Please reach out to me at any time if you want to talk about your experiences at aeldridge@cargurus.com or speak with your HRBP. Thank you again for your feedback and for all your work at CarGurus.

5.0

Jan 13, 2020

Highly Rewarding Sales Culture

Account executive

Recommend

CEO approval

Business Outlook

Pros

Money - The pay is excellent!!! As a sales professional this is always front of mind and CarGurus recognise this and reward their sales team with a high base salary and sizeable commission structure. The benefits are unbeaten - best quality healthcare/dental insurance, bike to work schemes, commuter benefits, gym memberships, Holidays, and best of all- free lunch everyday... Management- Easily accessible and appreciative of hard work. All managers sit on the floor with the sales team and are always there to lend a helping hand.

Cons

Truthfully, no cons stand out for me. What I will say though is that the role itself is fast paced and target driven which can become overwhelming if the right attention isn't given to the sales process.

CarGurus Response

6y

Thank you for taking the time to submit your review. I’m so glad that you feel rewarded and supported in your role. Thanks for all your hard work.

5.0

Jan 10, 2020

Great Company with Even Better People

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

CarGurus has the best culture and work environment that I've ever worked in. I'm here over 6 months now and I've never felt more welcome in a company before. People genuinely care about each other and the company and are constantly helping and supporting each other. You are definitely expected to work hard but you get so much support and recognition for it. There is a really happy and fun atmosphere. The work is interesting and challenging with plenty of opportunities to learn and progress

Cons

I can't think of any downsides or negatives

CarGurus Response

6y

Thank you so much for your feedback. I’m delighted to hear that you are enjoying yourself, we are so happy to have you as part of the team.

Viewing 385 - 387 of 487 Reviews

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Great Company with Even Better People

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