CarGurus reviews

4.1

82% would recommend to a friend

(487 total reviews)
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Jason Trevisan

93% approve of CEO

71% positive business outlook

CarGurus has an employee rating of 4.1 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

487 reviews
3.0
Aug 7, 2025

Good, could be great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing work/life balance, great benefits, legitimately good company culture. My coworkers are all very nice and I like working with them.

Cons

I don't really agree with how they do promotions. Doesn't really feel empowering for lower level employees. I do not feel as if I have control of when or if I get promoted. My manager and I agree that I am exemplifying the role of a more senior role, but it feels out of both of our control. Pay could be higher as well.

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CarGurus Response
6mo
Thank you for this thoughtful review. We're glad you enjoy the culture and perks, and that you have an open dialogue with your manager. Our promotion process considers business needs as well as individual performance and readiness. The wiki and your People Strategy Partner can tell you more.
1.0
Feb 12, 2025

Toxic Culture and Dysfunctional Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch is a nice perk

Cons

I honestly don’t know where to begin. My experience at CarGurus was nothing short of a nightmare, and it’s all thanks to the toxic leadership that has been allowed to fester within the company. There’s absolutely no clear vision for the future, and it’s painfully obvious in how things are handled day-to-day. In less than two years, one leader alone has let go of at least six people, and the cycle of elimination shows no signs of stopping. It’s clear that anyone who dares to question these decisions becomes a target. Those who challenge the status quo are slowly tortured with miserable treatment until they eventually find themselves out the door. It’s disheartening to see good, hard-working people who care about the company get crushed by this leadership style. On top of that, there’s another leader who takes the cake for sheer bullying and verbal harassment. If you ask questions or fail to meet expectations that are vague at best, you’ll find yourself on the receiving end of toxic, condescending comments and belittling behavior. Instead of fostering an environment where people can grow, it’s a culture of fear and manipulation where any sign of weakness is exploited.

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CarGurus Response
1y
We agree the $15 a day in-office lunch stipend is a great perk! Not sure when you left CarGurus but conveying our vision is hugely important to us—in fact, we just hosted a Kickoff Week to get people familiar with and excited about what’s ahead. We hope you were able to talk to your HRBP about your other concerns. They strongly value employee input and want people to feel supported and be successful.
1.0
Jun 28, 2024

Bad Culture

Recommend
CEO approval
Business Outlook

Pros

Money and free lunch provided

Cons

Very toxic culture and always wondering if you’ll be fire at any moment

Viewing 58 - 60 of 487 Reviews

Glassdoor has 543 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.