CarGurus reviews

4.1

82% would recommend to a friend

(487 total reviews)
avatar

Jason Trevisan

93% approve of CEO

71% positive business outlook

CarGurus has an employee rating of 4.1 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

487 reviews
5.0
Mar 27, 2022

Best of both worlds

Recommend
CEO approval
Business Outlook

Pros

CarGurus has vibe of a startup but the resources and structure of a public company. The culture is casual and fun, but the work feels "big" and you know you will get the support you need to be successful at your job. The business is also really diverse and interesting--I didn't realize the extent of this until I started and learned more. People were super welcoming and the work life balance is pretty real. I know a lot of companies say they care but I really believe they do here.

Cons

There is turnover but I don't think it's a reflection of the company but rather broader trends (great resignation) and also people who long for the pre-IPO days leaving to to startups. Though the upside is that new people who are coming in are very energized about where the company is going next.

2.0
Feb 20, 2021

CarGurus Review

Recommend
CEO approval
Business Outlook

Pros

Great office location, Good pay prior to Covid, good perks, free lunch

Cons

No raises for sales roles, limited upward mobility, Clique group of Middle managers

avatar
CarGurus Response
5y
Thank you for leaving your review. We’re continuously improving our career development training and programs to create equitable opportunities for all our employees. We offer various leadership, team development, unconscious bias, and time management training to our managers as development opportunities just to name a few. We also provide career development programs and workshops to guide employees through thoughtful conversations and exercises around their career paths, goals, and expectations. I welcome any additional feedback you may have on how we can continue to improve development at CG. - (aeldridge@cargurus.com) Andrea Eldridge, Chief People Officer
2.0
Sep 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Free lunches and snacks Free parking or commuting passes Newer offices

Cons

CG leadership will say anything to gloss over undesirable conversations and to get out of being truly transparent with their employees. Among the employee base there appears to be unification, but beneath the surface it’s a rat race of who is “smarter” than who or who went to the “better” school, and those that have more power seemingly make whatever decision they’d like without truly consulting with their teams.

avatar
CarGurus Response
5y
I’m sorry to read this review, especially coming from the People & Talent team. It’s not indicative of the culture and workforce we strive to build and it’s unfortunate to learn you had this experience. We work to eliminate bias in everything we do, especially hiring, through a structured interview process and unconscious bias training for all, but we have a lot room for improvement. If you want to discuss your experiences with me further, feel free to email me anytime at aeldridge@cargurus.com. I wish you all the best in your new role!
Viewing 64 - 66 of 487 Reviews

Glassdoor has 543 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.