CarGurus reviews

4.1

82% would recommend to a friend

(487 total reviews)
avatar

Jason Trevisan

93% approve of CEO

71% positive business outlook

CarGurus has an employee rating of 4.1 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

487 reviews
4.0
May 8, 2024
Recommend
CEO approval
Business Outlook

Pros

CarGurus is a fun, creative and relaxed atmosphere. You'll work with people from all backgrounds. You'll get catered lunch every day, a gym membership, gorgeous views, free snacks, coffee/cold brew. You'll be free to plan your day as you see fit, as long as you hit your metrics. Everybody is kind and welcoming, and you'll feel like you belong. It's low stress. The products are great, and they help a lot of people. It is a wonderful place to work.

Cons

Once the honeymoon is over, the job gets mind numbingly monotonous and simply doesn't change. You'll have to hop on long calls with angry car dealers and be ill equipped to deal with their objections. You'll have piles and piles of charts, graphs, pie charts to resell value, but 9 times out of 10 the clients know that the company lets them cancel and then come back, rinse and repeat. They have way too many managers who simply do not provide a lot of value to their direct reports other than telling them to do more. They've outsourced a lot of complex work to overseas call centers. This will lead to issues down the road.

Viewing 73 - 75 of 487 Reviews

Glassdoor has 543 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.