CarGurus reviews

4.2

83% would recommend to a friend

(487 total reviews)
avatar

Jason Trevisan

94% approve of CEO

72% positive business outlook

CarGurus has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

487 reviews
2.0
Jun 1, 2018
Recommend
CEO approval
Business Outlook

Pros

free food, but don't believe the PR hype

Cons

#MeToo imo. Toxic culture/work environment as Customer Success doesn't know what they are doing and just figure it out with no knowledge. No KPI. No knowledge of statistics. Culture includes a supervisor who sneaks up to surprise people and a women screamed at work as she was frightened. Another example of toxicity, supervisor intrudes on people's personal lives when it's none of the company's business and overstepped lines of respect. Company helps used car salespeople sell new cars so the work isn't satisfying at all so that combined with the poor culture. Culture is full of under qualified personal referrals who make the culture tough to work in as there are many different levels of competency and let others steal cases to pad their inaccurate stats. Basic software product with basic back end features.

5.0
Sep 21, 2017

The grass is greener!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Amazing culture - open communication, great opportunities, everyone is happy! - Unreal perks - daily lunch, parking, benefits, game rooms, beer on tap...! - Believe in Mission - it's great working for a company that make a part of life just a little easier - Senior team is trusted and great, such a breath of fresh air to work for people who believe in doing the right thing always

Cons

For some this could be a con - we have a startup culture and are always working to improve our ways which means a lot of change in daily process.

Viewing 88 - 90 of 487 Reviews

Glassdoor has 543 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.