CarGurus reviews

4.2

83% would recommend to a friend

(487 total reviews)
avatar

Jason Trevisan

94% approve of CEO

72% positive business outlook

CarGurus has an employee rating of 4.2 out of 5 stars, based on 487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarGurus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

487 reviews
3.0
Nov 30, 2024

Sales-led company culture

Recommend
CEO approval
Business Outlook

Pros

Great respect for work-life balance, competitive pay+benefits, stable business outlook

Cons

Low personal accountability across the board, secrecy, and more office politics than in other companies in the industry

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CarGurus Response
1y
It's nice to hear you are feeling supported and good about our business. Transparency is important at CG and we encourage you to ask your manager, team leader, or HRBP any questions you have. And be sure to attend one of our regular CEO Welcome, Ask Me Anything (WAMA) sessions, too!
5.0
Aug 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Super flexible hybrid culture. Have to come into the office but can do it on your own schedule, which is nice. Management does care about the people/their teams. Coworkers are great!

Cons

No leadership of color beyond Senior Manager level (with some exceptions). Career pathing is not clear and getting a promotion is super difficult unless you're a management favorite. But I suppose that's nothing new. But don't expect to be promoted simply because you do the work and do it well.

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CarGurus Response
1y
We are glad you feel supported and that you are making the most of our flexibility! Our Career Development Model recognizes mastery of leadership capabilities and domain expertise in addition to strong job performance. For more insight into how promotions work, check out our "CG Promotion Guidelines" wiki page or ask your manager or HRBP.
4.0
Jun 4, 2024

Overall a good place to work, but dont drink too much Kool-Aid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A great place to work, strong benefits and the people here really care about each other and doing well. Personalized catered lunch, fancy new office coming, transportation subsidy, epic company party once per year, the list goes on. Theres a lot to love about working here.

Cons

A core value is about being transparent, but they are far from that when it comes to pay across groups. Loyal employees get paid much less than external hires. They do more work, for less pay.. but not very unique to CG though CG boasts career mobility, but it really is just interdepartmental applied for promotions. Sales will stay in sales, finance will stay in finance, HR will stay in HR, and so on.. they dont "take chances" for their employees. If an external hire is better suited for a position, they are getting it. Work is team dependent. Some teams kind of coast along, while others are crushing work, overwhelming amounts at times. Chose your team wisely. Moving to 3 days hybrid per week, no longer competitive from a hybrid / flexibility standpoint.

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CarGurus Response
1y
Looks like you found a lot to like at CarGurus. We really do care and we're glad it showed in your time with us. We're actively addressing some of the challenges you referenced through our Career Development Model and Internal Mobility Program.
Viewing 100 - 102 of 487 Reviews

Glassdoor has 543 CarGurus reviews submitted anonymously by CarGurus employees. Read employee reviews and ratings on Glassdoor to decide if CarGurus is right for you.