CarMax reviews

3.5

60% would recommend to a friend

(8,205 total reviews)
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Keith Barr

60% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,205 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Jul 11, 2012
Recommend
CEO approval
Business Outlook

Pros

You have the opportunity to make a lot of money in the sales position you just have to work hard.

Cons

Hours can be pretty long an your schedule is random unless you can reach a higher sales keel which allows you to create your own schedule. Pay per car could be higher. They finally raised it $10 after over ten years of no raise.

5.0
Jun 9, 2012
Recommend
CEO approval
Business Outlook

Pros

-The business office management team at this location is very good. They have found a good balance of working towards professional goals and maintaining a fun atmosphere at work. -I would consider myself friends with everyone in the office although I rarely spend time with co-workers outside of the work enviroment. -I never "dread" work. I always seem to enjoy going to work. The only thing that ever makes a work day unpleasant is high volume of customers accompanied with low staff levels. -This is a fairly low pressure job

Cons

-There will ALWAYS be drama. Especially when there are a lot of females. Usually I can always find someone talking about someone else. -Turnover due to low pay and a lot of students coming and going in this job (this location is very close to two Universities) -inadequate management. Carmax as a whole is expanding rapidly 2011 and beyond and already management is being stretched; it remains to be seen if they can hire, promote, and train the management force needed to nearly double their number of stores over the next five years.

5.0
Apr 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Very communicative managers. Provided feedback on performance, job training is really tailored to the individual. Benefits package for part time associates was fair. I was proud of the product I sold. Flat commission was great. Sell a Ford Fusion, sell a Mercedes C class, same commission - no pressure to put people in the wrong car. I felt good about that.

Cons

Part-times sales consultants have evening and weekend shifts. As a second job, it was hard to meet with customers who needed a second appointment to finish the sale. Often times, I would have to partner with another consultant and then I would only get half of the commission.

Viewing 7873 - 7875 of 8,205 Reviews

Glassdoor has 8,374 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.