CarMax reviews

3.5

60% would recommend to a friend

(8,205 total reviews)
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Keith Barr

60% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,205 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Apr 9, 2012
Recommend
CEO approval
Business Outlook

Pros

For not requiring a college degree being a sales consultant at CarMax isnt a bad job at all. You have every opportunity to make at least 40k a year shortly after you finish training. It really is a better work environment than other car lots. Steady flow of customers through the door.

Cons

Management micromanages the crap out of you. There is no hourly rate so the job is pure commission. On top of tha the comission you make is the same ob every car as it is a flat rate which means we're probably making a good bit less than sales consultants at other lots. Having said that, managers are constantly helping you find something to do or telling you when you can go to lunch which gets old quick when you spend you're whole day taking their crap amd dont make a dime for it. The current LGM is one of the fakest corporate cookie cutter bosses I've ever seen. He seriously is one of those people who gets off on hearing hinself talk so get lick getting a ny favors from him. He has seriously brought the morale of the entire store down with his controlling and unsympathetic attitiude not to mention his lack of involvement in the actual store.

4.0
Mar 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Very family oriented company. I get days that I need off, sick time, vacation and paid holidays. Very easy to "sell" the product to uninformed customers. 40Hours a week at a car sales job! Great environment, everyone is friends.

Cons

Everyone is friends...Special treatment for certain people. You will only succeed if management likes you. empty promises of promotions etc. 5HR maximum work allowed before a break, which just doesn't work in the car business. Pointless,unpaid, mandatory meetings. I make what the low man makes at a traditional dealer and I am one of the top sales. Pay is horrible. One raise since 1999 for CA. Micro Managed 24/7. Customers can return cars and you get absolutely nothing! They consistently call you on your days off, transfer cars get sold when you are not there. All they care about is budget. The average sales person at my store in CA makes an avg of $15/HR.

3.0
Feb 1, 2012

Ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was nice to be able to see and drive a lot of different types of cars. I learned a lot about cars.

Cons

Unsatisfied with management because promotion were not given based on merit. However, that was probably just my management and does not reflect the company.

Viewing 7876 - 7878 of 8,205 Reviews

Glassdoor has 8,374 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.