CarMax reviews

Extreme micromanagement on absolutely every aspect of the sales process. Managers are, for the most part, very "in the box" thinkers terrified of making a decision--example: North Austin got hit with a severe rain/wind storm and these guys made us go out and do their ridiculous "lock-ups" after the store closed while tornado warnings were up and debris was blowing all over the place because they were afraid to do the right thing and tell us to stay safely in the store.... Very hard to make more than $30K as a full timer w/o working 50 - 60 hours a week; flooding the floor prevalent as management doesn't like "wait lists". The basic full time requirement per associate is to sell about 10 cars per month with at least 50% extended service plans. This location has lost 25% of it's sales staff in the last 2 months--sales associates, including a number of long term employees in President's Club, were unable to make a living wage. Management couldn't care less...

The training took up a lot of time for someone who wasnt trying to make a career out of it. Commission.