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      CarMax

      Engaged Employer

      CarMax reviews

      3.5

      60% would recommend to a friend

      (8,203 total reviews)
      avatar

      Keith Barr

      60% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      8K reviews
      2.0
      May 29, 2012

      CarMax -Over-promises during interviews and Under-delivers once hired

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      AMAZING VALUES!!! Awesome Sales Principles! Training until stage 3 is great! Different experience from most places I cannot stress enough how amazing it is to work for a company that focuses on behaviors vs. quotas. It definitely has potential to be an amazing job but way too many cons!!!

      Cons

      Managers except 1-2 of them, micromanage everything. Work long hours and get paid very little. Don't care about concerns you have. Most employees become unfriendly and unwilling to help after you complete training. Promise growth but don't back it up Way too many consultants working at one time. Poor scheduling Making a flat commission is nice because it provides a better customer experience but its hard to make money if you don't work 50-60hrs + per week. They're always preaching about taking time away and having a balanced work/personal life but never allow you to take time off.

      4.0
      May 25, 2012

      CarMax invests in their people and is great environment for growth

      Lead business office associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Ability to try different departments (as long as you're in good standing with your current department) -Opportunities for growth -Develops associates -Constant feedback (it's a gift) -Approachable management -CEO comes to grill steaks at your store when the store smashes their goals

      Cons

      -Retail business=retail hours (personal con)

      3.0
      May 22, 2012

      Bleh. A lot of hype, but not as good as it sounds.

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are great. You get to work with a lot of great people, and meet lots of great people. Closed on Sundays. Flexible hours if you are part time.

      Cons

      Benefits packages keep getting more expensive, copays keep going up. Sales managers are incompetent and don't acknowledge or understand the ins and outs of selling cars and simply manage based on BS training structures. There are often way too many sales people working making it difficult to see an effective amount of customers. There is always some new type of training you have to do. Every single week!!!

      Viewing 7951 - 7953 of 8,203 Reviews
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      ReviewsCarMax reviews

      Glassdoor has 8,372 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.