CarMax reviews

3.5

60% would recommend to a friend

(8,203 total reviews)
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Keith Barr

55% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Apr 2, 2012

Nice company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

relocation for promotional opportunity, buddy system , clicks

Cons

some bad management, it takes a long time for needed change

4.0
Apr 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Very structured work environment, including regular feedback; clear career development plan; clear outline of duties/responsibilities. Management pay is ok, slightly on the low side though. WIth over 100 locations nation-wide, it's easy to advance or relocate if you wish.

Cons

The entry-level positions are pretty poor pay. -Most start around $9 per hour or so. The working environment is almost too structured; too rigid. They take their jobs a little too seriously and minor slip-ups are seen as earth shattering infractions. It's hard to explain. Soo many meetings, too!! Hours can be long and late on a regular basis (often staying past midnight) and even entry level hourly associates are expected to stay no matter how long ago your shift ended or what other important things you need to attend to outside of work.

2.0
Mar 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Not very much pressure, there are good opportunity's for students or grads to get a job, reasonable hours for non sales employees. Nice store, and most fellow employee's are fun to work with.

Cons

They do not listen to their valuable employees. Always changing the rules. Makes it very difficult to make presidents club, new rules are even worse. No appreciation for hard work. Managers do not manage. Poor training. No follow through on training by competent managers. Incompetent managers who have never sold' or have sold few cars reviewing sales personal.

Viewing 7972 - 7974 of 8,203 Reviews

Glassdoor has 8,372 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.