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      CarMax

      Engaged Employer

      CarMax reviews

      3.5

      60% would recommend to a friend

      (8,203 total reviews)
      avatar

      Keith Barr

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      8K reviews
      3.0
      Mar 28, 2012

      Great time working there until the recession hit and was laid off

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      No haggle pricing policy streamlined car sales process Good employee benefits Customer focused Quality vehicles Good value for the money

      Cons

      They over hire sales consultants at times Limited advancement potential The use of acronyms is almost cult-like Management treated poorly

      1.0
      Mar 27, 2012

      Not one of the "choosen ones"

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job and there is a fallback wage in case you don't hit the new target of sale units per month.

      Cons

      There is a large group of sales consultants at my store who constantly get preferencial treatment from the sales managers. They constantly disregard all the principles that the company was built on. Rules don't apply to them. The managers to busy playing games on their phones and letting this group get away with everything to actually help the rest of the sales force. All the managers really care about is the daily budget as they get a bonus on it. The quality of the cars for sale has gone slowly down, the famous 125 point inspection is a joke now. The number of cars with problems is rising fast. Managements answer is let the customers buy the car then bring them back, hopefully after the 5 day return period, rather than fixing before putting the car on the lot for sale.

      Viewing 7975 - 7977 of 8,203 Reviews
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      Glassdoor has 8,372 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.