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      CarMax

      Engaged Employer

      CarMax reviews

      3.5

      60% would recommend to a friend

      (8,198 total reviews)
      avatar

      Keith Barr

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      8K reviews
      2.0
      Apr 21, 2012

      over estimated

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      work environment plesant, not having to work on Sunday in Texas since it was a seven day operation where I came from

      Cons

      too much wasted time on reports and meetings underpaid based on national average ,treated like an hourly employee with busy work

      3.0
      Sep 12, 2011

      A decent place to work with an excellent product and lower than average pay.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent product and brand. You can treat your customers with respect and go to bed at night secure in the knowledge that you've sold them a great product at a good price. Carmax takes great care of its customers. While no company is perfect Carmax is always striving to improve. The Carmax sales process is very customer focused. It's truly a great place to buy a car.

      Cons

      The pay per unit sold is below average. Carmax management is very top down and and centrally managed. This means that at times policies are developed and implemented by people that have literally never worked in a store. The field management has too little autonomy. And, at least in my store, management is disinclined to listen to the front line employee including the sales associates.

      5.0
      Dec 30, 2010

      Excellent, the training, staff, management and benefits were second to none.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Traing was very extensive and thourough. The management staff was extremely knowledgeable and approacheable. There is a definete sense of TEAM in the company and commitment to complete and total customer satisfaction. Carmax works on principles that are never changing, thus it makes sense and gives you a true feeling of satisfaction working there and living up to the Carmax principles.

      Cons

      If you are new to car sales it takes a while to get a good "pipeline" of clients going and return referrals. Your hourly compensation is low-to-decent if your not meeting your quota on sales, depending on how much you "cost of living" expenses are.

      Viewing 8143 - 8145 of 8,198 Reviews
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      Glassdoor has 8,367 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.