Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 50 reviews)); "Work from home, fair compensation" ((in 34 reviews)); "Great People and team members" ((in 28 reviews)); "2. Generous PTO" ((in 13 reviews)); "Really cares about employees." ((in 12 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 41 reviews)); "poor training however they expect quality work and will write you up for it" ((in 25 reviews)); "Senior leadership lacked the know how and experience" ((in 24 reviews)); "No work life balance if you want to move up within the company" ((in 21 reviews)); "Managers and directors are best friends and have personal relationships." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(618 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

618 reviews

5.0

Nov 2, 2021

Great Place To Work

Team lead

Recommend

CEO approval

Business Outlook

Pros

Great Benefits and outstanding team members. Truly cares about the patients and doing the right thing.

Cons

Develop growth opportunities for team members.

CareCentrix Response

4y

Thank you very much for taking time to provide feedback on your experience working at CareCentrix. We truly appreciate your 20+ years of service and thank you for all you have done to make CareCentrix a great place to work. We are pleased that you appreciate our culture and the benefits we offer. We try our best to promote a "We Care" culture - both internally with our team members as well as with the external community we serve. We wish you continued success at CareCentrix and thank you for your ongoing contributions!

5.0

Oct 28, 2021

Great Place to Work

Manager

Recommend

CEO approval

Business Outlook

Pros

Culture Employee First Attitude Training and Development Benefits PTO/Protected Time Off Communication Ability to work from home

Cons

Outdated systems & IVR Accountability to HP for properly training their employees on policy/process

CareCentrix Response

4y

Response from SVP - HR Thank you for your feedback. We are pleased to read that you appreciate the many aspects of CareCentrix and your job, including our culture, benefits, training and development, working from home, and more. We work hard to offer a Total Rewards package that is competitive and unique. Thank you again for your review - we appreciate all of your contributions.

1.0

Oct 26, 2021

Terrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home. That's all.

Cons

-Inexperienced Management. -Outdated software and procedures. -lack of necessary training.

CareCentrix Response

4y

Response from SVP - HR Thank you for your review. We are sorry that you did not have a better experience while working at CareCentrix. We encourage team members to share any issues or concerns directly with their manager and/or Human Resources Business Partner so that we are given an opportunity to address. We are disappointed that it was not handled that way. Our nationally recognized Great Place To Work Certification and Top Workplace awards have been achieved over the last three years across multiple locations. We are super proud of our workforce culture and our team members who make us among the best in our industry. We wish you success in your future endeavors.

Viewing 298 - 300 of 618 Reviews

Jobs at CareCentrix

Director – Product Management - Durable Medical Equipment & Sleep

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

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