Does CareCentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, CareCentrix employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CareCentrix. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at CareCentrix?

57% of CareCentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareCentrix 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CareCentrix?

Customer Service Representative (22) , Director (22) , Manager (14) , Analyst (13) , Care Coordinator (10) , Patient Advocate (9) , Registered Nurse (8) , Supervisor (8) , Business Analyst (7) , Customer Service Representative (CSR) (5) , Intake Specialist (5) , Provider Staffing (5) , Senior Business Analyst (5) , Team Lead (5) , Utilization Review Nurse (5)

What are the pros of working at CareCentrix according to real employee reviews?

"Great benefits and flexible." ((in 48 reviews)); "Great Work from home life" ((in 36 reviews)); "Great People and team members" ((in 28 reviews)); "2. Generous PTO" ((in 14 reviews)); "wide team building activities are supported and team members are encouraged to participate." ((in 12 reviews))

What are the cons of working at CareCentrix according to real employee reviews?

"Poor management, I'm sure some are ok however like most corporations allow Supervisors/Managers Tobe unchecked creating toxic environments" ((in 42 reviews)); "poor training however they expect quality work and will write you up for it" ((in 24 reviews)); "Senior leadership lacked the know how and experience" ((in 24 reviews)); "No work life balance if you want to move up within the company" ((in 22 reviews)); "Managers and directors are best friends and have personal relationships." ((in 13 reviews))

What are employees saying about CareCentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareCentrix layoffs and their outlook for job security at CareCentrix in 2026.

What are the top reviewed CareCentrix locations?

Tampa , Hartford , Overland Park , Phoenix , Stamford , Melville , New York , Orlando , Jacksonville , San Benito , Dallas , Olathe , Fort Lauderdale , Atlanta , Jersey City , Richmond , Virginia Beach , Saint Louis , Rochester , Syracuse , Louisville , Charlotte , Carrollton , Houston , Brighton , Memphis , Nashville , Indianapolis , Carlsbad , Concord

CareCentrix reviews

3.3

57% would recommend to a friend

(617 total reviews)

Haley Sofiane

56% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CareCentrix has an employee rating of 3.3 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareCentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

617 reviews

4.0

Jul 25, 2017

Still Growing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Love the mission and vision of the company. It's great to work for leadership that really embodies the values they hold their employees to and who genuinely care about patient outcomes.

Cons

Managing the amounts of change happening within the company can be a challenge.

4.0

Mar 7, 2017

Good Company with Good Pay

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

Pay is way above average for Call Centers in Medical Field.

Cons

Very Serious about HIPAA (Not a bad thing).

5.0

Mar 6, 2017

Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

CareCentrix is a great place to work. The company values are front and center and part of the DNA of the company. The focus is to "live our values" every day. People are great to work with and are very collaborative. Team members are willing to do the right thing and listen to new ideas. We Care is not just a value it is a way of life here at CareCentrix.

Cons

The company is growing and we all must support the company's goals to keep up with the growth.

Viewing 355 - 357 of 617 Reviews

Jobs at CareCentrix

Director – Product Management - Durable Medical Equipment & Sleep

Accounts Payable Representative (Hybrid Remote - Overland Park, KS)

CareCentrix

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Still Growing

Good Company with Good Pay

Specialist

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